search

DraqueT / PolyGlot

PolyGlot is a conlang construction toolkit.
MIT License
389 stars 44 forks source link

Install Repaired but Can't Launch JVM #1183

Open aliengeo opened 2 years ago

aliengeo commented 2 years ago

I'm on Windows 10, x64 system. This is a new install, not an upgrade.

The Windows installer gave me the "Failed to launch JVM" error, so I tried:

Unfortunately, none of this worked. Is there anything else I can try?

DraqueT commented 2 years ago

Thank you for opening a ticket and for the thoroughness of your testing/documentation here!

I'm curious whether this failure is happening on JFX initialization. After you try to open PolyGlot, could you please check in ~/PolyGlot for an PolyGlot_error.log file? If it's there could you please attach it here for me to take a look at? If it's not there at all let me know as well, as that means it's not even getting into the boot phase.

aliengeo commented 2 years ago

Just checked—I couldn't find any log file in Program Files/Polyglot.

DraqueT commented 2 years ago

Ok, try this:

1) Navigate to C:\Program Files\PolyGlot (or wherever you installed PolyGlot) 2) Right click in folder -> Open in Terminal 3) enter PolyGlot.exe and hit enter 4) Wait for it to crash 5) Copy/paste the result here

Ultimately there's something different on your system from the test systems that I am running. It might be some edge case that I haven't thought of, but hopefully this will shed some light on it.

aliengeo commented 2 years ago

(For reference if you want to write this up for troubleshooting purposes: I first had to install Windows Terminal and restart my computer to see that option in the context menu; also while PolyGlot.exe did run in Command Prompt, the command that worked in PowerShell was .\PolyGlot.exe)

In PowerShell:

PS C:\Program Files\PolyGlot> .\PolyGlot.exe PS C:\Program Files\PolyGlot>

In an admin Command Prompt:

C:\Program Files\PolyGlot>polyglot.exe C:\Program Files\PolyGlot>

In both cases, it opened the JVM error dialog as before, with no output to terminal.

DraqueT commented 2 years ago

Thanks for the added details there. I am sure that you have already tried this, but have you done an uninstall of PolyGlot, made certain the files in ProgramFiles are removed, then reinstalled? This definitely does not have to do with PolyGlot's temporary files, as they're only read once the JVM starts up and the actual code of PolyGlot begins executing. There's got to be some bizarre state that the JVM itself is getting into.

aliengeo commented 2 years ago

Yeah, I did a double check just now and it seems to uninstall from Program Files correctly. Didn't leave a folder or a broken desktop shortcut.

It did leave the empty folder Users\[user]\PolyGlot, and rebuilt it on next run if I deleted it, but I assume that's where individual conlang data is stored?