DynEntTech / CBKnownIssues

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Customer, RMA, item price getting incorrectly changed during RMA process (CB ticket 813464) #11

Open davidonelson opened 3 years ago

davidonelson commented 3 years ago

1) Make a sale to a customer for an item qty 10 price $50 each (invoice created and posted)

2) After the sale, the price of the item goes up to $75 each (item price changed to $75)

3) Customer decides to return 5 of the 10 purchased items (RMA is created)

4) When the quantity is changed from 10 to 5, the price of the item is incorrectly updated to $75

The customer is getting a refund of $75 each when they actually paid $50 each.