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DynamoDS / Dynamo

Open Source Graphical Programming for Design
https://dynamobim.org
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Crash report from Dynamo 2.3.0.5885 #11335

Open Udikshaa opened 3 years ago

Udikshaa commented 3 years ago

Issue Description

Dynamo crashes as soon as I open it. Laptop screen starts to blink when dynamo is opened and soon Revit crashes. Dynamo Core: 2.3.0.5885 Dynamo Revit: 2.3.0.6270

What did you do?

I repaired and reinstalled Revit 2020. Currently on the latest version.

What did you expect to see?

The same issues occurs.

What did you see instead?

Expected the issue to be of software version, but it doesn't seem so.

What packages or external references (if any) were used?

Have a few dynamo packages installed. Archi-lab, BattleBIM, Bimorph, Bumblebee, capturerefinery, Clockworks for dynamo 0.7 & 2x, Danimo, Datashapes, DynaBleau, Dynamotext, Dynanimator, Dynaweb, Dynaworks2.0, EvolveLAB-Beaker, ExportFBX, Lunchbox for dynamo, Lunchbox quadgrid, Mesh Tool kit, Modelical, Rhythm, Slingshot, Spring nodes, Zero touch nodes

Stack Trace

(From the Dynamo crash window select 'Details' -> 'Copy' and paste here)

OS: Microsoft Windows NT 10.0.19042.0 CLR: 4.0.30319.42000 Dynamo: 2.3.0.5885

github-actions[bot] commented 3 years ago

This issue is missing information. Please, make sure to fill in all the necessary fields:

github-actions[bot] commented 3 years ago

Thank you for submitting the issue to us. We are sorry to see you get stuck with your workflow. While waiting for our team member to respond, please feel free to browse our forum at https://forum.dynamobim.com/ for more Dynamo related information.

Udikshaa commented 3 years ago

This issue is missing information. Please, make sure to fill in all the necessary fields:

  • Dynamo version: Dynamo Core: 2.3.0.5885 Dynamo Revit: 2.3.0.6270
  • Operating system: Windows 64-bit operating system, x64-based processor
Amoursol commented 3 years ago

@QilongTang @mjkkirschner - What additional kinds of information do we require here to help @Udikshaa out? Crash logs?

mjkkirschner commented 3 years ago

If Dynamo crashes hopefully there is a stack trace?

Without knowing more a good debugging step is to remove all addins and see if the crash can be reproduced - if it can't then you can start to narrow it down to a conflict with a particular addin / package.

mjkkirschner commented 3 years ago

@Udikshaa have you tried the suggested steps of removing packages and addins?

Udikshaa commented 3 years ago

Thanks for the suggestions. And yes I removed all the packages, but I seem to still face the same issue.

QilongTang commented 3 years ago

hi @Udikshaa , when Revit crashes, does it pop up with a window to send reports? If so, would you post your adsk email and we may be able to get help from Revit team to track you case since they may have the dump file with call stacks.