Closed eks-ebi closed 5 months ago
A user has contacted us because they are unable to access the Globus directory linked to their submission, and therefore cannot upload summary statistics files.
This is the submission page: https://www.ebi.ac.uk/gwas/deposition/submission/6599bc2ce6cd820001ee3b9d
Clicking through to the Globus link gives an error:
Please check if the directory exists, and if anything can be done to enable the user to upload files for this submission.
Created new dir and updated the database.
confirmed this is done
A user has contacted us because they are unable to access the Globus directory linked to their submission, and therefore cannot upload summary statistics files.
This is the submission page: https://www.ebi.ac.uk/gwas/deposition/submission/6599bc2ce6cd820001ee3b9d
Clicking through to the Globus link gives an error:
Please check if the directory exists, and if anything can be done to enable the user to upload files for this submission.