OLS search is intermittently slow

EBISPOT / ols4

Version 4 of the EMBL-EBI Ontology Lookup Service (OLS)

http://www.ebi.ac.uk/ols4/

Apache License 2.0

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OLS search is intermittently slow #695

Closed lopierra closed 1 week ago

lopierra commented 2 weeks ago

Screenshot of page that is not loading

API that is not loading Takes 30 sec to a couple of minutes to search for a term in HP or MONDO. After clicking on a term, the tree is equally slow to load. It has been intermittently very slow, then normal, then slow again today.

Desktop (please complete the following information): Windows 11, Chrome Version 126.0.6478.127

haideriqbal commented 2 weeks ago

Hi @lopierra! we have been investigating our Kubernetes usage stats and it looks like there are certain spikes in memory usage around the time you reported the issue which would have led to this... we are working on finding a solution for this and will fix it as soon as possible.

lopierra commented 2 weeks ago

Thank you @haideriqbal!

henrietteharmse commented 1 week ago

This seems to have been due to some network issues within EBI, which have thankfully been resolved.