Can't open companion app

TheProphet-S commented 2 years ago

Can't open companion app, EDDI plugin starts in Voiceattack, but the window with option etc. does not open anymore.

Expected

Open EDDI settings

Observed

I see EDDI's icon on the traybar, but the window does not show. screen

Steps to reproduce

uninstalled and reinstalled EDDI

Configuration

Version [Please give full version numbers here, not just "latest" or "current"]
- EDDI Version: 4.0.1
- VoiceAttack Version: [if applicable] 1.8.9 Steam
Localization [if applicable]
- EDDI's language: [or the operating system language if EDDI's language setting is "Automatic"] US
- Voice: [Name and language]

My Investigation

Investigation Notes

I tried uninstalling and reinstalling, removing folder in appdata/roaming

EDDI Logs

[Any log files providing additional details about what happened. These are located at %APPDATA%/EDDI and have the extension ".log"]

Player journals

[These are not required if EDDI Logs are verbose but may be helpful otherwise. They are located at [your Saved Games folder]/Frontier Developments/Elite Dangerous/. Please only provide excerpts or attach files from the play session where the issue occurred.] eddi.log eddi1.log eddi2.log

Tkael commented 2 years ago

Hmm... no errors recorded in the log when running in standalone mode (the mode you appear to have been using when you took the screenshot).

Perhaps the window is minimized or off screen?

Please hold down the LEFT SHIFT button and then right click on the tray icon. You should see a menu come up with options like Restore, Move, Size, Minimize, Maximize, and Close. context_menu

1) If the option is not grayed out, start by selecting Restore. 2) Next, try selecting Move and then selecting the portion of the screen where you'd like the window to appear.

Tkael commented 2 years ago

@TheProphet-S Any updates on this?

TheProphet-S commented 2 years ago

Hi, I managed to open the window with "Maximize", move didn't work. Thanks for the tip :-)

EDCD / EDDI