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EDMdesigner / editor-issues

This is an issue tracking repository for reporting bugs, improvements and feature requests of our email editor.
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Saves changes temporarily #102

Closed Silassiai closed 6 years ago

Silassiai commented 6 years ago

Hi,

When a customer of us saves the template, the template will be change temporarily. If we go out of the editor and reopen the template again we will see the correct changes. But if we wait a couple of minutes and open the template in the editor again the changes are back to an earlyer version.

Any idea how this is posible?

5a4c9816a373564235c19456.txt

smiska commented 6 years ago

Hi @Silassiai ,

By default, the editor has an autosave functionality. Is it possible that this was disabled for example because you have a custom save button configured in the UI?

The other possible cause can be some sort of network problem. Could you send an email with the credentials of a test account to support@edmdesigner.com ? Then I could take a look if I can find something wrong there.