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EDMdesigner / editor-issues

This is an issue tracking repository for reporting bugs, improvements and feature requests of our email editor.
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55084S: Mailshot not rendering correclty in Outlook 2007 #60

Closed GVSupport closed 4 years ago

GVSupport commented 7 years ago

One of our clients is seeing a strange rendering issue in outlook 2007 which isn't present in newer versions or other mail clients.

The correctly rendering design looks like this;

pasted image at 2016_10_06 04_58 pm

the outlook 2007 version looks like this;

pasted image at 2016_10_06 04_58 pm 1

I haven't been able to find an obvious cause of this issue.

Thanks

rolficak commented 7 years ago

@GVSupport Please aslo send us the projectId, JSON and exported HTML. Than @ughoo will look into this.

gyulanemeth commented 7 years ago

emailSource - 54834S.txt

I've got this html in email.

ughoo commented 7 years ago

the attached source is a totally different template...we need the original which is on the screenshots.

ughoo commented 7 years ago

@GVsupport please attach the related html to start the investigation. Thanks.

iamgaborgithub commented 4 years ago

Dear GVSupport,

I’m Gábor from edmdesigner.com. I organize our public Github issues and close this ticket because it looks outdated. If you do not agree with it please leave a comment and I’ll be in touch.

If you have any new issues or feedback to share then please don’t hesitate and open a new ticket or send us an email to support@edmdesigner.com.

I hope you are well.

Best regards, Gábor Kovács Project Manager @ edmdesigner.com