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EDMdesigner / editor-issues

This is an issue tracking repository for reporting bugs, improvements and feature requests of our email editor.
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{"errorMessage":"2016-12-29T10:34:08.451Z 51f5e1f3-cdb2-11e6-bd13-b900ba731a80 Task timed out after 4.00 seconds"} #67

Closed RichardMailcamp closed 7 years ago

RichardMailcamp commented 7 years ago

Hi, One of our clients is experiencing issues with some of their newsletters (with some of their NL working fine) of not being able to show a preview or to send preview. Please help.

Thanx,

Richard

{"errorMessage":"2016-12-29T10:34:08.451Z 51f5e1f3-cdb2-11e6-bd13-b900ba731a80 Task timed out after 4.00 seconds"}

gyulanemeth commented 7 years ago

➤ gyula commented: Hello Richard,

it happens because of a ReDoS bug in our generator. Please attach the JSON, so we can start the investigation.

RichardMailcamp commented 7 years ago

Hi

There you go. (same issue apparently, 23 days later). Thanx for the help in advance

58887c4931abbe7242c4c43c.docx

RichardMailcamp commented 7 years ago

Hi.

Issue resolved. Client pasted HTML (text) from her site which caused the crash. Suddenly i remembered a similar issue....

Thanx anyway :)