search

EDSM-NET / FrontEnd

Issues tracker for EDSM
https://www.edsm.net/
37 stars 0 forks source link

Unable to login using PS4 verification #368

Closed calumcraig closed 4 years ago

calumcraig commented 4 years ago

Steps to reproduce:

  1. Login to PlayStation account.
  2. Login to Frontier account.
  3. Attempt to login to EDSM via Frontier Auth Service 4, Redirected to Frontier Auth Service, click PS4 icon.

Expected: Able to login to EDSM using PS4 credentials. Actual: Error - unable to login and returned account not found message. Account definitely exists - have previously synced PS4 data with EDSM with no issues. Screenshot 2020-07-17 at 21 45 28

calumcraig commented 4 years ago

Is this issue lies with Frontier authentication please let me know and I will raise it with them.

AnthorNet commented 4 years ago

Try using our lost password function to log in with a password, then once logged unsync from frontier, after that go back to the dashboard and it should ask again to log in.

calumcraig commented 4 years ago

OK, that worked, thanks. I'll close this issue but it still seems slightly clunky UX...