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EDSM-NET / FrontEnd

Issues tracker for EDSM
https://www.edsm.net/
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Invalid Public Profile while trying to access my profile #397

Open Felixkruemel opened 3 years ago

Felixkruemel commented 3 years ago

I have a problem with EDSM not recognizing my profile after the authentication. I have an old account on Steam, and to log in EDSM I use the Frontier Auth Service. Just recently I've created a new account on EDSM for my new Epic Games account, and I decided to use the Frontier Auth Service for this account too - consider that the two accounts do not share the email addresses, or anything else - but every time it happens that I log in correctly, and once I try to access any part of the site it goes "Invalid Public Profile".

I can't access my profile whatsoever now.

AnthorNet commented 3 years ago

Sadly I haven't been able to reproduce it while using another user account and Frontier told them it was a known bug without solution for now... :S So still trying to figure it out.

What I can advice is to use the lost password function on EDSM with your email to log in without Frontier.

Felixkruemel commented 3 years ago

What I can advice is to use the lost password function on EDSM with your email to log in without Frontier.

Thanks, that worked :)

So you are in contact with Frontier regarding this issue? Would be great if they fix that.

AnthorNet commented 3 years ago

I haven't been for a long time... :D But one of our user reached them about this issue.. And I don't think there's a plan for a fix.