EIDA / userfeedback

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[Service] Swarm software does not connect to eida.rm.ingv.it any more #37

Closed jbienkowski closed 4 years ago

jbienkowski commented 4 years ago

Dear team,

This issue has been created on behalf of one of our users:

I have a problem that I hope to solve, before connecting Network-IV with the MiniSeed-"Swarm Software" to Host eida.rm.ingv.it, but it no longer connects. Please if they have changed give me the new Host server.

javiquinte commented 4 years ago

I thought that the cause was that eida.rm.ingv.it was a deprecated domain name, and that eida.ingv.it has to be used. Despite this could actually be true (could you @massimo1962 confirm this?), this seems not to be the cause as both names resolve to the same IP.

sec24-dynip-181:~ javier$ ping eida.rm.ingv.it PING eida.ms.ingv.it (93.63.207.205): 56 data bytes 64 bytes from 93.63.207.205: icmp_seq=0 ttl=52 time=33.968 ms 64 bytes from 93.63.207.205: icmp_seq=1 ttl=52 time=36.741 ms 64 bytes from 93.63.207.205: icmp_seq=2 ttl=52 time=35.702 ms ^C --- eida.ms.ingv.it ping statistics --- 3 packets transmitted, 3 packets received, 0.0% packet loss round-trip min/avg/max/stddev = 33.968/35.470/36.741/1.144 ms sec24-dynip-181:~ javier$ ping eida.ingv.it PING eida.ms.ingv.it (93.63.207.205): 56 data bytes 64 bytes from 93.63.207.205: icmp_seq=0 ttl=52 time=34.140 ms 64 bytes from 93.63.207.205: icmp_seq=1 ttl=52 time=34.609 ms ^C

Let's wait for @massimo1962 's answer...

petrrr commented 4 years ago

@javiquinte: I'd like to reply on behalf of @massimo1962, because I already had this notification by other channels and replied to the user directly.

I guess there are some independent issues to clarify here:

FDSN and EIDA webservices are supported only through their canonical end points as specified on

I therefore would suggest to close this issue as invalid or similar.

javiquinte commented 4 years ago

I'm copy-pasting on behalf of @petrrr a detailed explanation regarding the usage of Swarm software. This explains clearly why this issue has been closed.

"Unfortunately we currently cannot offer realtime data exchange to the general public or individual researchers due to resource limitations. We offer such services only to collaborating institutional users on the base of bilateral agreements. This is necessary to ensure and protect the functionality of the officially supported services to institutional and scientific users. In the past we have seen abuse of our FDSNWS dataselect service by the Swarm client for continues 'pseudo realtime' data streaming. The dataselect service and protocol were not designed for such a usage pattern which is extremely resource consuming on our systems and the network infrastructure. We therefore now blocking requests from Swarm clients or similar usage patterns."