Lost Password, but no email

ESIPFed / Semantic-Portal

The ESIP Semantic Portal is an ontology repository for the Earth Sciences based upon technology from the NCBO Bioportal.

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Lost Password, but no email #5

Open ashepherd opened 7 years ago

ashepherd commented 7 years ago

Hi folks,

I'm trying to reset my password, but when I use the Lost password form, I'm not getting an email. Is anyone else experiencing the same behavior?

pgopavar commented 7 years ago

Hi ashepherd,

This issue can be replicated on our side as well. The site doesn't throw an error, but the email isn't being sent. We'll be addressing this issue soon.