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ETHLend / Documentation

ETHLend White Paper
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The new ethlend.io website should incorporate data from the old app.ethlend.io website #19

Closed austintfoxworth closed 5 years ago

austintfoxworth commented 5 years ago

I opened a LINK/ETH long position 9 days ago when the "old" website was running. My collateral of 15,000 LINK is now GONE and the liquidation price was NEVER HIT. My metamask wallet address is 0xc13f21150dffccc93e2af5c0152bfd4af9357321.

I checked today to open another long position but now with this new website, my previous long position WITH 15,000 LINK COLLATERAL IS GONE. WHAT GIVES?!?! WHY WAS MY COLLATERAL TAKEN WHEN THE LIQUIDATION PRICE WAS NOT HIT? EXTREMELY SHADY AND DECEPTIVE. I WANT MY COLLATERAL BACK.

sirsoth commented 5 years ago

Hello @austintfoxworth could you paste here your loan address? Im checking your loans and I dont see the loan that you refer, I was checking the "9 days before" the creation of the issue loans and in both loans you got your collateral back.

This loan: https://etherscan.io/address/0xf77343a026cd95ce4e12b39eb2f8e00c5292315c#tokentxns

You got your collateral after cancelling: https://etherscan.io/tx/0xb2de97723e93ac2f9df21e4b3efd234c24d645c0adedda5109fe3dc200408b50

This loan: https://etherscan.io/address/0xde2050ae0ccb2a1e242c2cab3d93e8a8646fe816#tokentxns

You got your collateral after payback: https://etherscan.io/tx/0x6247866f6c2a1b567cfe45b02d8be9cc617f5981bc428d38bddac112dda58045

Could you please give me some details so I can inspect? As I see all the loans after that also happened in a normal flow.

sirsoth commented 5 years ago

@austintfoxworth for a faster response you can contact me in the live chat and also in our telegram channel @ETHLend my username is @sirsoth

austintfoxworth commented 5 years ago

Ahh yes this occurred weeks ago. The issue has since been resolved, accessing my old loan using the old ethlend website app.ethlend.io

Thanks for the follow up.

On Wed, Mar 13, 2019 at 3:32 AM Pablo Candela notifications@github.com wrote:

For a faster response you can contact me in the live chat and also in our telegram channel @ETHLend https://github.com/ETHLend my username is @sirsoth https://github.com/sirsoth

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sirsoth commented 5 years ago

Nice, sorry for the delay in the response but we are not used to get contacted in github but in the contact form or live chat and telegram