EUSurvey is an opensource surveying tool. It features different types of questions, free text fields as well as more complex elements like editable tables and gallery elements. Results can be displayed as histograms, percentages or in full details and can be exported to different formats. All submitted answers (or a sub-set) can be published automatically on a dedicated webpage within the application. It is freely available for any organisation or administration, public or private and can also be deployed as an open source version.
When sending emails as the survey author, using emoji (e.g. 🐴) in the Subject line always results in an unexplained and instant error. It also causes saving email templates to fail.
This took a long time to recognise as there is no error text to explain it. If EUSurvey is unwilling to offer emoji in subject lines, there should be clear errors to indicate this. It should also be a 'soft reject' (i.e. keeping you on the same page) instead of a hard error as the error causes you to lose the text entered in the email if it was not saved.
Thank you for contacting with EUSurvey Support,
ESURVEY-8291 Jira ticket is created for your issue. You will be informed once the fix is ready and deployed.
Thank you.
feketga
commented
7 months ago
When sending emails as the survey author, using emoji (e.g. 🐴) in the Subject line always results in an unexplained and instant error. It also causes saving email templates to fail.
This took a long time to recognise as there is no error text to explain it. If EUSurvey is unwilling to offer emoji in subject lines, there should be clear errors to indicate this. It should also be a 'soft reject' (i.e. keeping you on the same page) instead of a hard error as the error causes you to lose the text entered in the email if it was not saved.