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EWIZZDEV / ewizz_status

Status page for EWIZZ services.
https://status.ewizz.ninja
MIT License
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🛑 EWIZZ customer portal is down #182

Closed georgezee closed 1 year ago

georgezee commented 1 year ago

In 840413f, EWIZZ customer portal (https://office.ewizz.co.za) was down:

andylemay commented 1 year ago

Hi George,

Weird, looking at the logs on office, this happens when the connection to the database fails. See below.

2023-07-14 09:13:02,624 197635 INFO ewizz_odoo werkzeug: \102.65.62.242 - - [14/Jul/2023 09:13:02] "GET /web/image/res.partner/9/avatar_128 HTTP/1.0" 200 - 8 0.010 0.032 2023-07-14 09:13:03,983 204850 INFO ewizz_odoo odoo.modules.registry: Reloading the model registry after database signaling. 2023-07-14 09:13:04,020 204850 INFO ewizz_odoo odoo.modules.loading: loading 1 modules... 2023-07-14 09:13:04,042 204850 INFO ewizz_odoo odoo.modules.loading: 1 modules loaded in 0.02s, 0 queries (+0 extra) 2023-07-14 09:13:04,234 204850 INFO ewizz_odoo odoo.modules.loading: loading 124 modules... 2023-07-14 09:13:04,355 204850 WARNING ewizz_odoo odoo.models: The model evms.command.send has no _description 2023-07-14 09:13:04,437 204850 INFO ewizz_odoo odoo.modules.loading: 124 modules loaded in 0.20s, 0 queries (+0 extra) 2023-07-14 09:13:04,750 204850 WARNING ewizz_odoo odoo.fields: evms.cell.chemistry: selection attribute will be ignored as the field is related 2023-07-14 09:13:05,222 204850 INFO ewizz_odoo odoo.modules.loading: Modules loaded. 2023-07-14 09:13:05,233 204850 INFO ewizz_odoo odoo.modules.registry: Registry loaded in 1.250s 2023-07-14 09:13:05,236 204850 INFO ewizz_odoo odoo.addons.base.models.ir_cron: Starting job payment: post-process transactions. 2023-07-14 09:13:05,639 204850 INFO ewizz_odoo odoo.addons.base.models.ir_cron: Job payment: post-process transactions done. 2023-07-14 09:14:01,633 204849 INFO ewizz_odoo odoo.sql_db: Connection to the database failed 2023-07-14 09:14:11,625 2285 ERROR ewizz_odoo odoo.service.server: WorkerCron (204849) timeout after 120s 2023-07-14 09:14:24,765 204974 INFO ewizz_odoo odoo.service.server: Worker WorkerCron (204974) alive 2023-07-14 09:14:24,765 2291 INFO ewizz_odoo longpolling: \102.65.62.242 - - [2023-07-14 09:14:24] "POST /longpolling/poll HTTP/1.0" 200 402 91.157020

All the best

Andy Le May

Cell +27 769 546396 Tel +27 86 111 3968 Fax +27 86 212 7401 @. @.> www.ewizz.co.za http://www.ewizz.co.za/ Unit C9, Prime Park, Elfindale, Cape Town, Western Cape 7945, South Africa VAT 4280269665

On 14 Jul 2023, at 11:13, George Ziady @.***> wrote:

In 840413f https://github.com/EWIZZDEV/ewizz_status/commit/840413f6616799330ef75a7a125a422f6ab00b5d, EWIZZ customer portal (https://office.ewizz.co.za https://office.ewizz.co.za/) was down:

HTTP code: 0 Response time: 0 ms — Reply to this email directly, view it on GitHub https://github.com/EWIZZDEV/ewizz_status/issues/182, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABNJKEETBN76B2FXLSAVMW3XQEEVFANCNFSM6AAAAAA2KB6A4E. You are receiving this because you are subscribed to this thread.

georgezee commented 1 year ago

Resolved: EWIZZ customer portal is back up in b67475d.