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EarthObservation / rvt-qgis

Apache License 2.0
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Error module on startup QGIS #14

Closed bellanz80 closed 3 years ago

bellanz80 commented 3 years ago

Hello, I have installed version 0.7 of the RVT plug. Both in windows 10 and in ubuntu 20.10., Same version of QGIS 3.18.3. But, while in ubuntu I don't have any error, in windows 10 when loading QGIS a python module error appears and it does not load the plug. Capture Annex

Couldn't load plugin 'rvt-qgis' due to an error when calling its classFactory() method

ModuleNotFoundError: No module named 'processing_provider.provider' Traceback (most recent call last): File "C:/OSGeo4W/apps/qgis/./python\qgis\utils.py", line 335, in _startPlugin plugins[packageName] = package.classFactory(iface) File "C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python/plugins\rvt-qgis__init__.py", line 35, in classFactory from .qrvt import QRVT File "C:/OSGeo4W/apps/qgis/./python\qgis\utils.py", line 799, in _import mod = _builtin_import(name, globals, locals, fromlist, level) File "C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python/plugins\rvt-qgis\qrvt.py", line 65, in from processing_provider.provider import Provider File "C:/OSGeo4W/apps/qgis/./python\qgis\utils.py", line 799, in _import mod = _builtin_import(name, globals, locals, fromlist, level) ModuleNotFoundError: No module named 'processing_provider.provider'

Python version: 3.9.0 (tags/v3.9.0:9cf6752, Oct 5 2020, 15:34:40) [MSC v.1927 64 bit (AMD64)] QGIS version: 3.18.3-Zürich Zürich, 735cc85be9

Python Path: C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python/plugins\road_slope_calculator C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python/plugins\open_lidar_tools C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python/plugins\MultiMaps C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python/plugins\lftools C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python/plugins\LAStools C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python/plugins\HTML_Generator-main C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python/plugins\clusterpoints C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python/plugins\Cadastral_Divisions-main C:/OSGeo4W/apps/qgis/./python C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python/plugins C:/OSGeo4W/apps/qgis/./python/plugins C:\OSGeo4W\bin\python39.zip

zm8597 commented 3 years ago

Hi, I can't recreate your bug. To me it seems like there is a missing path to RVT plugin directory (under Python Path). You have 2 installation of QGIS 3.16 and 3.18 as I can see QGIS 3.18 is calling profile paths from QGIS 3.16. There is missing a path like "C:/Users/Luca/AppData/Roaming/QGIS/QGIS3\profiles\ULTIMO 3.16/python/plugins\rvt-qgis" or presumably "C:/OSGeo4W/apps/qgis/./python/plugins\rvt-qgis". Try adding one of the paths to enviroment variables (Oprions, System, Enviroment, Use custom variables, Add Variable "PATH" and under Value one of the paths) or try resinstalling QGIS.

bellanz80 commented 3 years ago

Very thank`s! y chek this!