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EarthSystemCoG / COG

COG source code
BSD 3-Clause "New" or "Revised" License
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Globus download bug #1402

Open taylor13 opened 5 years ago

taylor13 commented 5 years ago

Mike Wehner reported and Sasha and I confirmed the following behavior:

Select multiple files that are globus accessible and place in data cart.
Select the files in the data cart. Click on "Globus Download" next to the text: "Collective Services for All Selected Datasets:" Receive error message: "Error querying for files URL"

This bug was uncovered specifically by searching for "pr" reported at a frequency of "day" from the "piControl" simulation. Playing around, it appears that the problem arises only when data at esgdata.gfdl.noaa.gov is included in the data cart.

taylor13 commented 5 years ago

I have tried to do the same thing today, and it looks like it's now working correctly. Yesterday three different users confirmed the apparent bug, but today it's not there. Magic!

lukaszlacinski commented 5 years ago

I believe it is a bug. It looks like CoG/Globus Download does not handle an exception correctly when an external service is not accessible. It should display a message that "this or that service is not accessible, try tomorrow or contact the admin ()..."

Thank you for opening an issue.