search

Eigenlabs / EigenD

The Eigenharp software
http://www.eigenlabs.com
Other
56 stars 17 forks source link

font issue on OS X 10.9 #18

Open hems opened 10 years ago

hems commented 10 years ago

After installing it on OSX, i started the app and found this issue:

https://www.dropbox.com/s/69w8ds353c39jnw/Screenshot%202014-06-10%2000.06.30.png

after pressing what seems to be "Next", i end up on this:

https://www.dropbox.com/s/jxwxcsod89kamq5/Screenshot%202014-06-10%2000.14.29.png

TheTechnobear commented 10 years ago

looks like a language font issue.

what language are you running in? if not english, try english.

also when reporting issues, please include details for:

Thanks Mark

On Tue, Jun 10, 2014 at 1:30 AM, henrique matias notifications@github.com wrote:

After installing it on OSX, i started the app and found this issue:

https://www.dropbox.com/s/69w8ds353c39jnw/Screenshot%202014-06-10%2000.06.30.png

after pressing what seems to be "Next", i end up on this:

https://www.dropbox.com/s/jxwxcsod89kamq5/Screenshot%202014-06-10%2000.14.29.png

— Reply to this email directly or view it on GitHub https://github.com/Eigenlabs/EigenD/issues/18.

hems commented 10 years ago

I'm running english.

OSX 10.9.3

EigenD 2.0.74-stable (Mac OS X Snow Leopard onwards)

TheTechnobear commented 10 years ago

odd, is this a new install? i.e. recently downloaded since it was made free?

if so have you installed: a) runtime b) resources

also best idea is to post a question on eigenlabs.com forum, as many more people keep an eye on there, and might have an idea of the cause.

On Wed, Jun 11, 2014 at 6:19 PM, henrique matias notifications@github.com wrote:

I'm running english.

OSX 10.9.3

EigenD 2.0.74-stable (Mac OS X Snow Leopard onwards)

— Reply to this email directly or view it on GitHub https://github.com/Eigenlabs/EigenD/issues/18#issuecomment-45764223.

hems commented 10 years ago

the only thing i did is download the DMG and run as all OSX users are used to do.

i didn't read any instructions regarding runtime,resources or any other thing.

Sorry, did i miss something?

thank you for your support.

TheTechnobear commented 10 years ago

it does say on the download page: "If this is your first installation, you need to at least install the runtime package and possibly also the Eigenharp Windows drivers."

the runtime package is (compared to the EigenD package) relatively large and is only needed on first install, you don't need to install it again when upgrading. http://www.eigenlabs.com/downloads/releases/eigend-runtime-100/

there is also a 'resources' package which is optional, which again is large and can be installed after the runtime. http://www.eigenlabs.com/downloads/releases/eigend-resources-1012/

you should download this if you plan to use the factory setups for an eigenharp, as these contain various samples, loops used by these factory setup. (but as such is not need to run eigenD)

so a first time install process is usually a) download and install runtime b) download and install resources (optional) c) download and install eigend

when you upgrade you only need to download and install eigend.

(as i say this process is to reduce the amount of data required to download when upgrading and also if you install on multiple machines you only need to download the relevant things once)

I can't say for sure if this is the font issue or not ... as Ive always installed as directed, so not sure what happens if you don't :)

anyway, i think if you download and install the runtime, theres a good chance it will fix your issue... post back if it does/doesnt, so others will know.

Cheers Mark

On Thu, Jun 12, 2014 at 5:35 PM, henrique matias notifications@github.com wrote:

the only thing i did is download the DMG and run as all OSX users are used to do.

i didn't read any instructions regarding runtime,resources or any other thing. did i miss something?

— Reply to this email directly or view it on GitHub https://github.com/Eigenlabs/EigenD/issues/18#issuecomment-45907764.