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Elearning-HWR-Berlin / moodle-block_socialcomments

The social comments block plugin for Moodle increases engagement by fostering peer learning through comment subscription, email digests, comments newsfeed, comment search and pinning of important comments and content to the pin board. This plugin is part of a collection of open source plugins, which all have the goal to improve the overall usability/ user experience of Moodle.
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Error in removing user (privacy) #17

Open behoof opened 4 years ago

behoof commented 4 years ago

Error reading database:

0 /home/site/public_html/connect/lib/dml/mysqli_native_moodle_database.php(1186): moodle_database->query_end(false)

1 /home/site/public_html/connect/privacy/classes/local/request/contextlist.php(71): mysqli_native_moodle_database->get_recordset_sql('\n ...', Array)

2 /home/site/public_html/connect/blocks/socialcomments/classes/privacy/provider.php(132): core_privacy\local\request\contextlist->add_from_sql('SELECT c.id\n ...', Array)

3 /home/site/public_html/connect/lib/moodlelib.php(7992): block_socialcomments\privacy\provider::get_contexts_for_userid(422)

4 /home/site/public_html/connect/privacy/classes/manager.php(578): component_class_callback('block_socialcom...', 'get_contexts_fo...', Array)

5 /home/site/public_html/connect/privacy/classes/manager.php(611): core_privacy\manager::component_class_callback('block_socialcom...', 'core_privacy\lo...', 'get_contexts_fo...', Array)

6 /home/site/public_html/connect/privacy/classes/manager.php(238): core_privacy\manager->handled_component_class_callback('block_socialcom...', 'core_privacy\lo...', 'get_contexts_fo...', Array)

7 /home/site/public_html/connect/admin/tool/dataprivacy/classes/task/process_data_request_task.php(94): core_privacy\manager->get_contexts_for_userid(422)

8 /home/site/public_html/connect/lib/cronlib.php(284): tool_dataprivacy\task\process_data_request_task->execute()

9 /home/site/public_html/connect/lib/cronlib.php(166): cron_run_inner_adhoc_task(Object(tool_dataprivacy\task\process_data_request_task))

10 /home/site/public_html/connect/lib/cronlib.php(76): cron_run_adhoc_tasks(1601712902)

11 /home/site/public_html/connect/admin/cli/cron.php(61): cron_run()

12 {main}

ratondeau commented 4 years ago

What exactly did you do to get this error?

behoof commented 4 years ago

In the deletion of user data within the Data Privacy contect

ratondeau commented 4 years ago

Ok thanks will have a look into this.

ratondeau commented 4 years ago

Hi @behoof

I tried to reproduce this error but did not manage it so far. Could you specify the exact preconditions and actions you have done to get the error. I guess the specific user also had done some (social comments) posts within several courses.

mattgig commented 3 years ago

I have just come across the very same problem in Moodle 3.11.1, every time the cron job runs Moodle sends an error report like the one described above.

As far as I can tell, it startet when a user sent in a data request and I approved it: https://.../moodle/admin/tool/dataprivacy/datarequests.php

In case you need more details, let me know and I will investigate.

ratondeau commented 3 years ago

Ok thanks that is at least a point where I can start, thanks. I will have a look into this.