Can't see "big" preview in Synology Surveillance Station

[ghost]

Hi!

I hacked my Xiaomi Dafang to add it to Synology Surveillance Station. It works perfectly but there's a problem in Surveillance Station.

As you can see, the little preview works but not the big one, it's the same for the "live view" app (where you can watch multiples camera). I tried the H264 and MJEPG RTSP Server, auto/UDP/TCP, turn off audio, nothing works. The test connection is ok. All features about detection seems works.

Thanks in advance for your help!

[sergeymaysak]

Sounds as connection to camera is dropped or not established by SS. Can you see stream using VLC? I have made it working by using the following setup:

• video settings: H264 RTSP, 1600x900, CBR 100 kb bitrate
• audio settings: does not matter - to make stream with SS working I disabled audio for camera in SS

Again - make sure you can see stream in VLC. If you cannot see stream in VLC - change video settings (say lower resolution).

[ghost]

Absolutely no problem to stream with VLC. I tried with your settings (and lower video size to try) but it's the same, grey screen.

[Karunamon]

I ran into this recently - in your Synology settings, make sure that your security settings are set to "Intermediate". (DSM -> Control Panel -> Security -> Advanced).

[ghost]

It is, and even with the lowest settings the live view doesn't works.

[jdbeitz]

I have had troubles with Synology when audio is enabled...

[ghost]

It was the first thing I disabled. @jdbeitz Could you show me your settings if it's working for you? In the hack UI and in Surveillance Station, thanks.

[tesnic]

I have the same problem @Adrimau , can you finally fix it? thanks

[ghost]

Nop @tesnic, I gave up the idea. I manage my camera in Mi Home, too bad.

[cmol1]

Sounds as connection to camera is dropped or not established by SS. Can you see stream using VLC? I have made it working by using the following setup:

• video settings: H264 RTSP, 1600x900, CBR 100 kb bitrate
• audio settings: does not matter - to make stream with SS working I disabled audio for camera in SS

Again - make sure you can see stream in VLC. If you cannot see stream in VLC - change video settings (say lower resolution).

Hi,

To fix the audio, please change the format to PCM, then it should work. According to Synology, "Surveillance Station supports G.711, G.726, AAC, AMR and PCM audio formats. The actual supported audio formats depends on the camera specification."

I'm using PCM and all my issues went away :).

Cheers

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.