I would like to bring to your attention an issue that occurred last week regarding Tweakwise. During this time, we experienced a brief period of downtime which resulted in several features within our client's online store becoming non-functional. This was primarily due to failed API requests. As a result, visitors to the store were met with a less than ideal experience. Specifically, any attempts to search resulted in a 500 error.
Therefore, we would like to propose an alternative solution. We would appreciate the ability to either disable the Tweakwise system temporarily or automatically fallback to using the default Magento functionality.
Environment
PHP Version: 8.1
Magento Version: 2.4.6-p3 (Open Source)
Tweakwise Version: 5.1.1
Tweakwise Export Version: 5.0.3
Magento Deploy Mode: production
Steps to reproduce
Tweakwise is down.
Use the catalogsearch.
It throws a 500 error.
Expected result
The catalogsearch should stil work when Tweakwise is down
Issue Brief
I would like to bring to your attention an issue that occurred last week regarding Tweakwise. During this time, we experienced a brief period of downtime which resulted in several features within our client's online store becoming non-functional. This was primarily due to failed API requests. As a result, visitors to the store were met with a less than ideal experience. Specifically, any attempts to search resulted in a 500 error.
Therefore, we would like to propose an alternative solution. We would appreciate the ability to either disable the Tweakwise system temporarily or automatically fallback to using the default Magento functionality.
Environment
Steps to reproduce
Expected result