EricomSoftwareLtd / Shield

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[[Investigate]] QA#744973(yaogata) ’Cannot GET /app/kibana/’ from 'Advanced' link #814

Closed AshisutoSup closed 5 years ago

AshisutoSup commented 5 years ago

In the Control panel, Report-->, "Advanced" link dosen't work at the customer environment. Please tell me what settings are missing They tried to re start the services already.

The error message

Cannot GET /app/kibana/


resulut of /status.sh -a

root@poc01-manage01:/usr/local/ericomshield# ./status.sh -a ID NAME MODE REPLICAS
IMAGE PORTS r1q9ypcax0hl shield_authproxy global 1/1
securebrowsing/shield-authproxy:190722-14.37-4630 pd9a325oesa3 shield_cdr-controller replicated 1/1
securebrowsing/shield-cdr-controller:190721-08.37-4616 iqn8jkf2a0jw shield_cdr-dispatcher replicated 2/2
securebrowsing/shield-cdr-dispatcher:190714-07.21-4590 45czeibrwwpn shield_collector global 3/3
securebrowsing/shield-collector:190717-11.11-4610 wwlcw2qi6rwb shield_consul replicated 1/1
securebrowsing/shield-consul-agent:190624-14.49-4452 :8500->8500/tcp 436jt2o64hzy shield_consul-server replicated 5/5
securebrowsing/shield-configuration:190314-08.02-3983 n1244aam09rb shield_dns replicated 2/2
securebrowsing/shield-dns:190523-19.10-4259 ieyc09na7ia8 shield_elk replicated 1/1
securebrowsing/shield-elk:190325-13.42-4039 lckckf8voqrl shield_es-core-sync replicated 1/1
securebrowsing/es-core-sync:190714-05.44-4589 ogjkjvm6n098 shield_es-file-preview replicated 1/1
securebrowsing/es-file-preview:190715-05.43-4596 camlo3w5ds76 shield_es-ldap-proxy replicated 1/1
securebrowsing/es-ldap-proxy:190725-13.40-4647 9f04k2nmnd3m shield_es-license-manager replicated 1/1
securebrowsing/es-license-manager:190707-14.07-4532 t02dcbta2zdl shield_es-policy-manager replicated 2/2
securebrowsing/es-policy-manager:190721-12.52-4617 pmiu66txb9ge shield_es-proxy-egress replicated 2/2
securebrowsing/es-proxy-egress:190707-13.18-4529 6dm9xcr2ihhp shield_es-remote-browser-scaler replicated 1/1
securebrowsing/es-remote-browser-scaler:190707-14.07-4532 419udkaj642o shield_es-system-configuration replicated 1/1
securebrowsing/es-system-configuration:190722-11.11-4628 nltr07kq86r5 shield_es-system-monitor replicated 1/1
securebrowsing/es-system-monitor:190801-09.13-4660 yqyga1bwzj7t shield_ext-proxy replicated 2/2
securebrowsing/extproxy:190723-16.12-4643 xzt1dh8c9lux shield_ext-proxy-noadblock replicated 2/2
securebrowsing/extproxy:190723-16.12-4643 ee3shz9e86vt shield_icap-server replicated 2/2
securebrowsing/icap-server:190801-09.50-4662 yfjd7t8md8sl shield_logspout global 3/3
securebrowsing/shield-logspout:171123-17.23-642 6dv5cjgdoicl shield_maintenance global 3/3
securebrowsing/shield-maintenance:181029-09.26-3074 1sjzq5rpwz87 shield_netdata global 1/1
securebrowsing/netdata:180114-08.17-1026
:8383->19999/tcp 41qscx8dp2nb shield_notifier replicated 1/1
securebrowsing/shield-notifier:190707-14.07-4532 wr09zdb3hzaw shield_portainer replicated 1/1
securebrowsing/shield-portainer:180930-11.41-2885 :9000->9000/tcp fmavmv4nhl85 shield_portainer_agent global 3/3
portainer/agent:1.1.2 225yv260xa3u shield_proxy-server replicated 2/2
securebrowsing/proxy-server:190717-08.42-4609 2ubyv9lmlj5h shield_proxyless-connector replicated 1/1
securebrowsing/shield-proxyless-connector:190708-07.41-4539
:80->80/tcp ekh4hfo0zkq6 shield_shield-admin replicated 1/1
securebrowsing/shield-admin:190730-06.52-4652 :8181->8181/tcp n5mh8672v6x1 shield_shield-browser replicated 72/72
securebrowsing/shield-cef:190801-09.13-4660 3rjth8higa2r shield_shield-browser-20190821005149087 replicated 20/20
securebrowsing/shield-cef:190801-09.13-4660 vnhykm03ijlo shield_shield-browser-20190821005219125 replicated 10/10
securebrowsing/shield-cef:190801-09.13-4660 9dx4tyv47ofc shield_speedtest replicated 1/1
securebrowsing/speedtest:181010-18.49-2935
:8185->8185/tcp iqox4wr3za0q shield_web-service replicated 1/1
securebrowsing/shield-web-service:190707-14.07-4532

Ericom Shield (19.07.1:Build_554) on poc01.oce.ne.jp (172.27.80.10) - Healthy System Status | system-health | | healthy: true | | alertsCount: 1 | | alertsSeverity: 1 | | lastUpdate: 1566350034923 | | lastUpdateStr: Wed, 21 Aug 2019 01:13:54 GMT | license | | date: Sun Sep 01 2019 12:52:07 GMT+0900 (Japan Standard Time) | | number of licenses: 50 | | licenses in use: 0 | | license type:

Thank you. Yasue Ogata

AshisutoSup commented 5 years ago

miss

AshisutoSup commented 5 years ago

In the Control panel, Report-->, "Advanced" link dosen't work at the customer environment. Please tell me what settings are missing They tried to re start the services already. The error message Cannot GET /app/kibana/ resulut of /status.sh -a root@poc01-manage01:/usr/local/ericomshield# ./status.sh -a ID NAME MODE REPLICAS IMAGE PORTS r1q9ypcax0hl shield_authproxy global 1/1 securebrowsing/shield-authproxy:190722-14.37-4630 pd9a325oesa3 shield_cdr-controller replicated 1/1 securebrowsing/shield-cdr-controller:190721-08.37-4616 iqn8jkf2a0jw shield_cdr-dispatcher replicated 2/2 securebrowsing/shield-cdr-dispatcher:190714-07.21-4590 45czeibrwwpn shield_collector global 3/3 securebrowsing/shield-collector:190717-11.11-4610 wwlcw2qi6rwb shield_consul replicated 1/1 securebrowsing/shield-consul-agent:190624-14.49-4452 :8500->8500/tcp 436jt2o64hzy shield_consul-server replicated 5/5 securebrowsing/shield-configuration:190314-08.02-3983 n1244aam09rb shield_dns replicated 2/2 securebrowsing/shield-dns:190523-19.10-4259 ieyc09na7ia8 shield_elk replicated 1/1 securebrowsing/shield-elk:190325-13.42-4039 lckckf8voqrl shield_es-core-sync replicated 1/1 securebrowsing/es-core-sync:190714-05.44-4589 ogjkjvm6n098 shield_es-file-preview replicated 1/1 securebrowsing/es-file-preview:190715-05.43-4596 camlo3w5ds76 shield_es-ldap-proxy replicated 1/1 securebrowsing/es-ldap-proxy:190725-13.40-4647 9f04k2nmnd3m shield_es-license-manager replicated 1/1 securebrowsing/es-license-manager:190707-14.07-4532 t02dcbta2zdl shield_es-policy-manager replicated 2/2 securebrowsing/es-policy-manager:190721-12.52-4617 pmiu66txb9ge shield_es-proxy-egress replicated 2/2 securebrowsing/es-proxy-egress:190707-13.18-4529 6dm9xcr2ihhp shield_es-remote-browser-scaler replicated 1/1 securebrowsing/es-remote-browser-scaler:190707-14.07-4532 419udkaj642o shield_es-system-configuration replicated 1/1 securebrowsing/es-system-configuration:190722-11.11-4628 nltr07kq86r5 shield_es-system-monitor replicated 1/1 securebrowsing/es-system-monitor:190801-09.13-4660 yqyga1bwzj7t shield_ext-proxy replicated 2/2 securebrowsing/extproxy:190723-16.12-4643 xzt1dh8c9lux shield_ext-proxy-noadblock replicated 2/2 securebrowsing/extproxy:190723-16.12-4643 ee3shz9e86vt shield_icap-server replicated 2/2 securebrowsing/icap-server:190801-09.50-4662 yfjd7t8md8sl shield_logspout global 3/3 securebrowsing/shield-logspout:171123-17.23-642 6dv5cjgdoicl shield_maintenance global 3/3 securebrowsing/shield-maintenance:181029-09.26-3074 1sjzq5rpwz87 shield_netdata global 1/1 securebrowsing/netdata:180114-08.17-1026 :8383->19999/tcp 41qscx8dp2nb shield_notifier replicated 1/1 securebrowsing/shield-notifier:190707-14.07-4532 wr09zdb3hzaw shield_portainer replicated 1/1 securebrowsing/shield-portainer:180930-11.41-2885 :9000->9000/tcp fmavmv4nhl85 shield_portainer_agent global 3/3 portainer/agent:1.1.2 225yv260xa3u shield_proxy-server replicated 2/2 securebrowsing/proxy-server:190717-08.42-4609 2ubyv9lmlj5h shield_proxyless-connector replicated 1/1 securebrowsing/shield-proxyless-connector:190708-07.41-4539 :80->80/tcp ekh4hfo0zkq6 shield_shield-admin replicated 1/1 securebrowsing/shield-admin:190730-06.52-4652 :8181->8181/tcp n5mh8672v6x1 shield_shield-browser replicated 72/72 securebrowsing/shield-cef:190801-09.13-4660 3rjth8higa2r shield_shield-browser-20190821005149087 replicated 20/20 securebrowsing/shield-cef:190801-09.13-4660 vnhykm03ijlo shield_shield-browser-20190821005219125 replicated 10/10 securebrowsing/shield-cef:190801-09.13-4660 9dx4tyv47ofc shield_speedtest replicated 1/1 securebrowsing/speedtest:181010-18.49-2935 :8185->8185/tcp iqox4wr3za0q shield_web-service replicated 1/1 securebrowsing/shield-web-service:190707-14.07-4532 Ericom Shield (19.07.1:Build_554) on poc01.oce.ne.jp (172.27.80.10) - Healthy System Status | system-health | | healthy: true | | alertsCount: 1 | | alertsSeverity: 1 | | lastUpdate: 1566350034923 | | lastUpdateStr: Wed, 21 Aug 2019 01:13:54 GMT | license | | date: Sun Sep 01 2019 12:52:07 GMT+0900 (Japan Standard Time) | | number of licenses: 50 | | licenses in use: 0 | | license type:

Thank you. Yasue Ogata

TakuyaARITA commented 5 years ago

yaogata > 何がしたいですしか? https://github.com/EricomSoftwareLtd/Shield-Feedback/issues こちらに投稿してください。

そして、control planeということばが出てくるのに、status.shがでてきたり、よくわからないことになっています。 一度ちゃんと社内でもんでからGitへいれてください。