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Ericsson / exchangecalendar

Exchange 2007/2010/2013 Calendar, Tasks, Contacts and GAL Provider.
GNU General Public License v3.0
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Creating Office365 profile doesn't prompt for password #578

Open jlcenter opened 7 years ago

jlcenter commented 7 years ago

I'm using EWS 3.9.0 & TB 53.0b1 (64-bit). I'm trying to create a new Office 365 profile, but whenever I do it, I never get prompted for the password. This causes it to fail since it is an unauthorized action. How do I fix this? Sending & receiving mail is fine, just trying to create a new calendar doesn't work.

andrewperrin commented 7 years ago

I'm having the same problem. TB52.0, EWS 3.9.0, under Debian Linux. Creating a new calendar for Office 365, when I click the "Check Server and Mailbox" button, it does not ask for a password but instead returns with an error message: "Error during checking of server and mailbox: HTTP Client error 401: Unauthorized URL:https://outlook.office365.com/EWS/Exchange.asmx (Code: -19)". Odd because the same process worked fine on two other computers with the same software and same calendar account.

Mechtilde commented 7 years ago

Hello,

where do you get TB 52.0 and EWS 3.9.0 from?

If you use Debian 8.0 stable you have Icedove and EWs from Jessie- Backports.

Kind regards

Mechtilde

Am 04.04.2017 um 19:16 schrieb andrewperrin:

I'm having the same problem. TB52.0, EWS 3.9.0, under Debian Linux. Creating a new calendar for Office 365, when I click the "Check Server and Mailbox" button, it does not ask for a password but instead returns with an error message: "Error during checking of server and mailbox: HTTP Client error 401: Unauthorized URL:https://outlook.office365.com/EWS/Exchange.asmx (Code: -19)". Odd because the same process worked fine on two other computers with the same software and same calendar account.

andrewperrin commented 7 years ago

Both of them are downloaded directly (not from Debian archives).

andrewperrin commented 7 years ago

Here is the log from attempting to create the calendar connection: `1st-setup:2017-3-3 13:19:58.741:[null] We are not going to perform a startup because we do not have a name yet and the calendar is probably still created. (set uri in mivExchangeCalendar.js:598) 1st-setup:2017-3-3 13:19:58.762:Exchange EWS Provider is installed. 1st-setup:2017-3-3 13:19:58.763:Exchange EWS Provider is installed from:file:///home/aperrin/Downloads/exchangecalendar-v3.9.0.xpi 1st-setup:2017-3-3 13:19:58.764:Exchange EWS Provider is version:3.9.0 1st-setup:2017-3-3 13:19:58.765:Exchange EWS Provider is active. 1st-setup:2017-3-3 13:20:16.471:exchWebServicesConvertIDOK: user:aperrin@ad.unc.edu, mailbox:andrew_perrin@unc.edu 1st-setup:2017-3-3 13:20:16.498:mivExchangeAuthPrompt2: getPassword: A realm was specified:Exchange Web Service (_getPassword in mivExchangeAuthPrompt2.js:122) 1st-setup:2017-3-3 13:20:16.498:mivExchangeAuthPrompt2: getPassword: There is no password in the passwordCache[aperrin@ad.unc.edu|https://outlook.office365.com/EWS/Exchange.asmx|Exchange Web Service] (_getPassword in mivExchangeAuthPrompt2.js:140) 1st-setup:2017-3-3 13:20:16.498:mivExchangeAuthPrompt2: getPassword: password(1)=**** (_getPassword in mivExchangeAuthPrompt2.js:146) 1st-setup:2017-3-3 13:20:16.499:mivExchangeAuthPrompt2: getPassword: There is no password in the cache. Going to see if there is one in the passwordManager. (_getPassword in mivExchangeAuthPrompt2.js:151) 1st-setup:2017-3-3 13:20:16.499:mivExchangeAuthPrompt2: passwordManagerGet: username=aperrin@ad.unc.edu, aURL=https://outlook.office365.com/EWS/Exchange.asmx, aRealm=Exchange Web Service (_passwordManagerGet in mivExchangeAuthPrompt2.js:621) 1st-setup:2017-3-3 13:20:16.501:mivExchangeAuthPrompt2: getPassword: There is no password stored in the passwordManager. (_getPassword in mivExchangeAuthPrompt2.js:159) 1st-setup:2017-3-3 13:20:16.501:mivExchangeAuthPrompt2: getPassword: password(2)=**** (_getPassword in mivExchangeAuthPrompt2.js:166) 1st-setup:2017-3-3 13:20:16.501:mivExchangeAuthPrompt2: getPassword: First request for a password. Not going to ask user for it because we want to see if we need a password. For Kerberos for example we do not need a password. (_getPassword in mivExchangeAuthPrompt2.js:205) 1st-setup:2017-3-3 13:20:16.502:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:16.503:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:16.503:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:16.504:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:16.504:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:16.504:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:16.504: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({70d2b4fe-a552-48cd-8d93-1d8437a56b53}) 1st-setup:2017-3-3 13:20:16.505:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:16.505:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:16.505:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:16.506: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({1040ebe3-6ed1-45a6-8587-995e082518d7}) 1st-setup:2017-3-3 13:20:16.506:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsIApplicationCacheContainer 1st-setup:2017-3-3 13:20:16.507: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({0d6ce59c-ad5d-4520-b4d3-09664868f279}) 1st-setup:2017-3-3 13:20:16.507:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:17.172:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsIProgressEventSink 1st-setup:2017-3-3 13:20:17.173:eeea6506-5e85-44e5-9ce8-83355b8482bc: --- ecnsIAuthPrompt2.onStatus: STATUS_SENDING_TO of outlook.office365.com 1st-setup:2017-3-3 13:20:17.173:eeea6506-5e85-44e5-9ce8-83355b8482bc: --- ecnsIAuthPrompt2.onProgress: this is a nsIChannel 1st-setup:2017-3-3 13:20:17.173:eeea6506-5e85-44e5-9ce8-83355b8482bc: --- ecnsIAuthPrompt2.onProgress:2596 of 2596 1st-setup:2017-3-3 13:20:17.173:eeea6506-5e85-44e5-9ce8-83355b8482bc: --- ecnsIAuthPrompt2.onStatus: STATUS_WAITING_FOR of outlook.office365.com 1st-setup:2017-3-3 13:20:17.404:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:17.404: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({0d6ce59c-ad5d-4520-b4d3-09664868f279}) 1st-setup:2017-3-3 13:20:17.405:eeea6506-5e85-44e5-9ce8-83355b8482bc: --- ecnsIAuthPrompt2.onStatus: STATUS_SENDING_TO of outlook.office365.com 1st-setup:2017-3-3 13:20:17.406:eeea6506-5e85-44e5-9ce8-83355b8482bc: --- ecnsIAuthPrompt2.onProgress: this is a nsIChannel 1st-setup:2017-3-3 13:20:17.406:eeea6506-5e85-44e5-9ce8-83355b8482bc: --- ecnsIAuthPrompt2.onProgress:2647 of 2647 1st-setup:2017-3-3 13:20:17.406:eeea6506-5e85-44e5-9ce8-83355b8482bc: --- ecnsIAuthPrompt2.onStatus: STATUS_WAITING_FOR of outlook.office365.com 1st-setup:2017-3-3 13:20:23.53:eeea6506-5e85-44e5-9ce8-83355b8482bc: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:23.54:exchWebServicesCheckServerAndMailboxError: aCode:-19, aMsg:HTTP Client error 401: Unauthorized URL:https://outlook.office365.com/EWS/Exchange.asmx

1st-setup:2017-3-3 13:20:26.322:exchWebServicesConvertIDOK: user:aperrin@ad.unc.edu, mailbox:andrew_perrin@unc.edu 1st-setup:2017-3-3 13:20:26.364:mivExchangeAuthPrompt2: getPassword: A realm was specified:Exchange Web Service (_getPassword in mivExchangeAuthPrompt2.js:122) 1st-setup:2017-3-3 13:20:26.365:mivExchangeAuthPrompt2: getPassword: There is no password in the passwordCache[aperrin@ad.unc.edu|https://outlook.office365.com/EWS/Exchange.asmx|Exchange Web Service] (_getPassword in mivExchangeAuthPrompt2.js:140) 1st-setup:2017-3-3 13:20:26.366:mivExchangeAuthPrompt2: getPassword: password(1)=**** (_getPassword in mivExchangeAuthPrompt2.js:146) 1st-setup:2017-3-3 13:20:26.367:mivExchangeAuthPrompt2: getPassword: There is no password in the cache. Going to see if there is one in the passwordManager. (_getPassword in mivExchangeAuthPrompt2.js:151) 1st-setup:2017-3-3 13:20:26.368:mivExchangeAuthPrompt2: passwordManagerGet: username=aperrin@ad.unc.edu, aURL=https://outlook.office365.com/EWS/Exchange.asmx, aRealm=Exchange Web Service (_passwordManagerGet in mivExchangeAuthPrompt2.js:621) 1st-setup:2017-3-3 13:20:26.370:mivExchangeAuthPrompt2: getPassword: There is no password stored in the passwordManager. (_getPassword in mivExchangeAuthPrompt2.js:159) 1st-setup:2017-3-3 13:20:26.371:mivExchangeAuthPrompt2: getPassword: password(2)=**** (_getPassword in mivExchangeAuthPrompt2.js:166) 1st-setup:2017-3-3 13:20:26.372:mivExchangeAuthPrompt2: getPassword: First request for a password. Not going to ask user for it because we want to see if we need a password. For Kerberos for example we do not need a password. (_getPassword in mivExchangeAuthPrompt2.js:205) 1st-setup:2017-3-3 13:20:26.375:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:26.375:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:26.376:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:26.376:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:26.377:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:26.377:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:26.377: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({70d2b4fe-a552-48cd-8d93-1d8437a56b53}) 1st-setup:2017-3-3 13:20:26.378:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:26.378:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:26.379:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:26.380: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({1040ebe3-6ed1-45a6-8587-995e082518d7}) 1st-setup:2017-3-3 13:20:26.380:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsIApplicationCacheContainer 1st-setup:2017-3-3 13:20:26.380: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({0d6ce59c-ad5d-4520-b4d3-09664868f279}) 1st-setup:2017-3-3 13:20:26.381:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:26.384:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsIProgressEventSink 1st-setup:2017-3-3 13:20:26.385:df3ce191-2559-46fe-9841-8efa8f9e5df8: --- ecnsIAuthPrompt2.onStatus: STATUS_SENDING_TO of outlook.office365.com 1st-setup:2017-3-3 13:20:26.385:df3ce191-2559-46fe-9841-8efa8f9e5df8: --- ecnsIAuthPrompt2.onProgress: this is a nsIChannel 1st-setup:2017-3-3 13:20:26.385:df3ce191-2559-46fe-9841-8efa8f9e5df8: --- ecnsIAuthPrompt2.onProgress:2596 of 2596 1st-setup:2017-3-3 13:20:26.385:df3ce191-2559-46fe-9841-8efa8f9e5df8: --- ecnsIAuthPrompt2.onStatus: STATUS_WAITING_FOR of outlook.office365.com 1st-setup:2017-3-3 13:20:26.559:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:26.560: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({0d6ce59c-ad5d-4520-b4d3-09664868f279}) 1st-setup:2017-3-3 13:20:26.560:df3ce191-2559-46fe-9841-8efa8f9e5df8: --- ecnsIAuthPrompt2.onStatus: STATUS_SENDING_TO of outlook.office365.com 1st-setup:2017-3-3 13:20:26.561:df3ce191-2559-46fe-9841-8efa8f9e5df8: --- ecnsIAuthPrompt2.onProgress: this is a nsIChannel 1st-setup:2017-3-3 13:20:26.561:df3ce191-2559-46fe-9841-8efa8f9e5df8: --- ecnsIAuthPrompt2.onProgress:2647 of 2647 1st-setup:2017-3-3 13:20:26.561:df3ce191-2559-46fe-9841-8efa8f9e5df8: --- ecnsIAuthPrompt2.onStatus: STATUS_WAITING_FOR of outlook.office365.com 1st-setup:2017-3-3 13:20:31.846:df3ce191-2559-46fe-9841-8efa8f9e5df8: ecnsIAuthPrompt2.getInterface: Ci.nsILoadContext 1st-setup:2017-3-3 13:20:31.847:exchWebServicesCheckServerAndMailboxError: aCode:-19, aMsg:HTTP Client error 401: Unauthorized URL:https://outlook.office365.com/EWS/Exchange.asmx

`

andrewperrin commented 7 years ago

FWIW copying the profile from a different computer where the calendar was working makes this installation work fine too.

maxb80 commented 7 years ago

I'm trying to add calendar and address book and I have the same error "Error during checking of server and mailbox: HTTP Client error 401: Unauthorized URL:https://outlook.office365.com/EWS/Exchange.asmx (Code: -19)". TB52.1.0, EWS 3.9.0, Ubuntu 16.04.

kvbx commented 7 years ago

Same for me. Checked with EWS 3.9.0 and 3.7.0 on Thunderbird 52.1.0/Arch Linux. Also, I'm using the xmonad tiling window manager with which Thunderbird doesn't always work well.

1st-setup:2017-4-1 8:49:28.376:exchWebServicesConvertIDOK: user:k.baxmann@example.com, mailbox:k.baxmann@example.com
1st-setup:2017-4-1 8:49:28.402:  >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({70d2b4fe-a552-48cd-8d93-1d8437a56b53})
1st-setup:2017-4-1 8:49:28.403:  >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({1040ebe3-6ed1-45a6-8587-995e082518d7})
1st-setup:2017-4-1 8:49:28.403:  >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({0d6ce59c-ad5d-4520-b4d3-09664868f279})
1st-setup:2017-4-1 8:49:28.438:  >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({b18782c0-6557-4e8e-931d-4bf052f0a31e})
1st-setup:2017-4-1 8:49:28.439:  >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({0d6ce59c-ad5d-4520-b4d3-09664868f279})
1st-setup:2017-4-1 8:49:33.594:  >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({b18782c0-6557-4e8e-931d-4bf052f0a31e})
1st-setup:2017-4-1 8:49:33.597:exchWebServicesCheckServerAndMailboxError: aCode:-19, aMsg:HTTP Client error 401: Unauthorized
URL:https://outlook.office365.com/EWS/Exchange.asmx

Thanks for all your work so far.

rkent commented 7 years ago

Please follow this thread:

https://github.com/Ericsson/exchangecalendar/issues/580

In particular, try the potential solution here http://mesquilla.net/betas/exchangecalendar-3.9.0y.xpi and report if it works for you.

On 5/7/2017 11:55 PM, Kevin Baxmann wrote:

Same for me. Checked with EWS 3.9.0 and 3.7.0 on Thunderbird 52.1.0/Arch Linux. Also, I'm using the xmonad tiling window manager with which Thunderbird doesn't always work well.

|1st-setup:2017-4-1 8:49:28.376:exchWebServicesConvertIDOK: user:k.baxmann@example.com, mailbox:k.baxmann@example.com 1st-setup:2017-4-1 8:49:28.402: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({70d2b4fe-a552-48cd-8d93-1d8437a56b53}) 1st-setup:2017-4-1 8:49:28.403: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({1040ebe3-6ed1-45a6-8587-995e082518d7}) 1st-setup:2017-4-1 8:49:28.403: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({0d6ce59c-ad5d-4520-b4d3-09664868f279}) 1st-setup:2017-4-1 8:49:28.438: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({b18782c0-6557-4e8e-931d-4bf052f0a31e}) 1st-setup:2017-4-1 8:49:28.439: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({0d6ce59c-ad5d-4520-b4d3-09664868f279}) 1st-setup:2017-4-1 8:49:33.594: >>>>>>>>>>> SUBMIT THIS LINE TO https://github.com/Ericsson/exchangecalendar/issues: ecnsIAuthPrompt2.getInterface({b18782c0-6557-4e8e-931d-4bf052f0a31e}) 1st-setup:2017-4-1 8:49:33.597:exchWebServicesCheckServerAndMailboxError: aCode:-19, aMsg:HTTP Client error 401: Unauthorized URL:https://outlook.office365.com/EWS/Exchange.asmx |

Thanks for all your work so far.

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rafamss commented 7 years ago

@rkent This works for me. Tks!