search

EskoAftercareCOE / esko-SC-scripts

Scripts used to workaround ServiceCloud's annoyances
https://tuxfre.github.io/esko-SC-scripts/
MIT License
0 stars 0 forks source link

Wrong link for NA job folders #12

Closed saco-ekso closed 8 years ago

saco-ekso commented 8 years ago

Esko SC Script issue

Affected script

The path in the link is \CC-SW-Problemlog-Gent\CC-SW-Problemlog-Gent. For NA is should be S:\CC-SW-Problemlog-NA

Steps to reproduce the issue

Click on the "Job Folder Windows" link The location is for Gent not NA

Other details:

Don't hesitate to include details and screenshots.

@tuxfre

tuxfre commented 8 years ago

Hi Sam,

I'll look into this. I'll probably go the easy way and add some option like with telescope (where you pick your server).

I'd also like to ask @korinapieters if she knows if our APAC friends have their own server as well, so I can integrate everyone for the next release.

Kind regards,

Benjamin

tuxfre commented 8 years ago

Hi @korinapieters,

Sorry to bug you, I know you're just back from holidays (I hope you could relax a bit) ... but are you aware of such a server as well for Asia, or maybe who I should ask for it?

Kind regards,

Benjamin

korinapieters commented 8 years ago

Hi @tuxfre There are indeed 3 servers. Gent: \CC-SW-Problemlog-Gent\CC-SW-Problemlog-Gent NA/LA: \CC-SW-Problemlog-NA\CC-SW-Problemlog-NA APAC: \CC-SW-Problemlog-ASP\CC-SW-Problemlog-ASP

Kind regards, Korina

tuxfre commented 8 years ago

Hi @korinapieters,

Thank you very very much. I'm gonna try to integrate that during the day (I have a "hole" in my planning from 12 to 13) and push the new version this afternoon.

Dear @saco-ekso, I'll let you know when the new version is online.

Thanks to both of you for your help and patience

Kind regards,

Benjamin

tuxfre commented 8 years ago

Dear @saco-ekso and @korinapieters

The script was updated (took a few commits, but last was fe83cd3357187f95c3912a350680ff114d8e57d4).

Now there is a configuration icon next to the first job folder link. It allows you to pick your server.

I quickly tested it, it seems ok. Let me know if it works.

Soon off to lunch ;)

saco-ekso commented 8 years ago

I just tested it and no matter with one I choose, EMEA. NALA, or APAC it still opens the folder from this server; \CC-SW-Problemlog-Gent\CC-SW-Problemlog-Gent. I will try restarting Firefox after selecting NALA and see if that helps.

saco-ekso commented 8 years ago

Restarting Firefox after selecting the regional server fixed it. Thanx!

tuxfre commented 8 years ago

Hi Sam,

I think reloading the page would have been sufficient. I forgot to mention it (I will adapt the doc), like with all preferences, a page reload is mandatory after changing a setting.

But all in all I think it closes this log ;)