cameronkroeker
commented
2 years ago Hi @Rod-Santos,
I suspect the installation of ArcGIS Server did not fully complete or is partially installed because it is trying to configure the ArcGIS Server Windows Service which is failing. Likely, the setup.exe exited silently without an error.
Let's check the Windows Event Viewer application logs around the time ArcGIS Server setup.exe started/finished to see if there are any messages that could provide us with some clues.
Also, check the following items:
- ArcGIS Server Windows Service exists in services.msc, if it exists does it stop/start successfully?
- If it fails to start does it give an error?
- Check to see if there are any errors in
C:\Program Files\ArcGIS\Server\framework\etc\service\logs\service-0.log
Thanks, Cameron K.
dasilva95Ro
Hi Peoples,
I'm using
Cinc Client: 17.10.0for deployment ArcGIS Enterprise 10.9, but receive that message in process install ArcGIS Server`arcgis_enterprise_server[Unpack ArcGIS Server Setup] action unpack (skipped due to only_if)
arcgis_enterprise_server[Setup ArcGIS Server] action install
arcgis_enterprise_server[Configure arcgisserver service] action configure_autostart
windows_service[ArcGIS Server] action enable
================================================================================ Error executing action
enableon resource 'windows_service[ArcGIS Server]'SystemCallError
O serviþo especificado nÒo existe como serviþo instalado. - OpenService:
Resource Declaration:
In C:/Users/rodrigo.santos/.cinc/local-mode-cache/cache/cookbooks/arcgis-enterprise/providers/server.rb
638: service 'ArcGIS Server' do 639: action :enable 640: end 641: else
Compiled Resource:
Declared in C:/Users/rodrigo.santos/.cinc/local-mode-cache/cache/cookbooks/arcgis-enterprise/providers/server.rb:638:in `block in class_from_file'
windows_service("ArcGIS Server") do action [:enable] default_guard_interpreter :default declared_type :service cookbook_name "arcgis-enterprise" recipe_name "install_server" service_name "ArcGIS Server" run_as_user "localsystem" supports {:restart=>nil, :reload=>nil, :status=>nil} run_as_password "" end
System Info:
chef_version=17.10.0 platform=windows platform_version=10.0.19043 ruby=ruby 3.0.3p157 (2021-11-24 revision 3fb7d2cadc) [x64-mingw32] program_name=C:/cinc/bin/cinc-client executable=C:/cinc/bin/cinc-client
================================================================================ Error executing action
configure_autostarton resource 'arcgis_enterprise_server[Configure arcgisserver service]'SystemCallError
windows_service[ArcGIS Server] (arcgis-enterprise::install_server line 638) had an error: SystemCallError: O serviþo especificado nÒo existe como serviþo instalado. - OpenService:
Resource Declaration:
In C:/Users/rodrigo.santos/.cinc/local-mode-cache/cache/cookbooks/arcgis-enterprise/recipes/install_server.rb
73: arcgis_enterprise_server 'Configure arcgisserver service' do 74: install_dir node['arcgis']['server']['install_dir'] 75: only_if { node['arcgis']['server']['configure_autostart'] } 76: action :configure_autostart 77: end 78:
Compiled Resource:
Declared in C:/Users/rodrigo.santos/.cinc/local-mode-cache/cache/cookbooks/arcgis-enterprise/recipes/install_server.rb:73:in `from_file'
arcgis_enterprise_server("Configure arcgisserver service") do action [:configure_autostart] default_guard_interpreter :default declared_type :arcgis_enterprise_server cookbook_name "arcgis-enterprise" recipe_name "install_server" install_dir "C:\Program Files\ArcGIS\Server" setup_options "" authorization_options "" log_level "WARNING" system_properties {} protocol "HTTPS" authentication_mode "ARCGIS_TOKEN" authentication_tier "GIS_SERVER" allowed_admin_access_ips "" user_store_config {} role_store_config {} privileges {} only_if { #code block } end
System Info:
chef_version=17.10.0 platform=windows platform_version=10.0.19043 ruby=ruby 3.0.3p157 (2021-11-24 revision 3fb7d2cadc) [x64-mingw32] program_name=C:/cinc/bin/cinc-client executable=C:/cinc/bin/cinc-client
Running handlers: [2022-07-02T19:21:40-03:00] ERROR: Running exception handlers Running handlers complete [2022-07-02T19:21:40-03:00] ERROR: Exception handlers complete Infra Phase failed. 8 resources updated in 18 minutes 50 seconds [2022-07-02T19:21:40-03:00] FATAL: Stacktrace dumped to C:/Users/rodrigo.santos/.cinc/local-mode-cache/cache/cinc-stacktrace.out [2022-07-02T19:21:40-03:00] FATAL: --------------------------------------------------------------------------------------- [2022-07-02T19:21:40-03:00] FATAL: PLEASE PROVIDE THE CONTENTS OF THE stacktrace.out FILE (above) IF YOU FILE A BUG REPORT [2022-07-02T19:21:40-03:00] FATAL: --------------------------------------------------------------------------------------- [2022-07-02T19:21:40-03:00] FATAL: SystemCallError: arcgis_enterprise_server[Configure arcgisserver service] (arcgis-enterprise::install_server line 73) had an error: SystemCallError: windows_service[ArcGIS Server] (arcgis-enterprise::install_server line 638) had an error: SystemCallError: O serviþo especificado nÒo existe como serviþo instalado. - OpenService:
c:\cinc>` Tips on how to overcome this problem in ArcGIS Server?