The process monitor did not find the connection to the configuration store. The site may not have been initialized. After the site is initialized, the check for database processes will be reattempted.

@cameronkroeker I get the below error under portal logs. I am using Chef cookbook for ArcGIS 11.0.

The process monitor did not find the connection to the configuration store. The site may not have been initialized. After the site is initialized, the check for database processes will be reattempted. ` for some strange reason, I can't get to http://localhost:7080/arcgis or https://localhost:7443/arcgis using curl both ports are listening already portal service is up ` systemctl status arcgisportal ● arcgisportal.service - Portal for ArcGIS Service Started Portal for ArcGIS Service. ` I also see below under service log file ` Exception in thread "main" java.lang.reflect.UndeclaredThrowableException at com.sun.proxy.$Proxy0.stop(Unknown Source) at com.esri.arcgis.portal.impl.Main.stop(Main.java:168) at com.esri.arcgis.portal.impl.Main.main(Main.java:457) Caused by: java.rmi.UnmarshalException: Error unmarshaling return header; nested exception is: java.io.EOFException at java.rmi/sun.rmi.transport.StreamRemoteCall.executeCall(Unknown Source) at java.rmi/sun.rmi.server.UnicastRef.invoke(Unknown Source) at jdk.remoteref/jdk.jmx.remote.internal.rmi.PRef.invoke(Unknown Source) at java.management.rmi/javax.management.remote.rmi.RMIConnectionImpl_Stub.invoke(Unknown Source) at java.management.rmi/javax.management.remote.rmi.RMIConnector$RemoteMBeanServerConnection.invoke(Unknown Source) at java.management/javax.management.MBeanServerInvocationHandler.invoke(Unknown Source) ... 3 more Caused by: java.io.EOFException at java.base/java.io.DataInputStream.readByte(Unknown Source) ... 9 more Exception in thread "main" java.lang.reflect.UndeclaredThrowableException at com.sun.proxy.$Proxy0.stop(Unknown Source) at com.esri.arcgis.portal.impl.Main.stop(Main.java:168) at com.esri.arcgis.portal.impl.Main.main(Main.java:457) Caused by: java.rmi.UnmarshalException: Error unmarshaling return header; nested exception is: java.io.EOFException at java.rmi/sun.rmi.transport.StreamRemoteCall.executeCall(Unknown Source) at java.rmi/sun.rmi.server.UnicastRef.invoke(Unknown Source) at jdk.remoteref/jdk.jmx.remote.internal.rmi.PRef.invoke(Unknown Source) at java.management.rmi/javax.management.remote.rmi.RMIConnectionImpl_Stub.invoke(Unknown Source) at java.management.rmi/javax.management.remote.rmi.RMIConnector$RemoteMBeanServerConnection.invoke(Unknown Source) at java.management/javax.management.MBeanServerInvocationHandler.invoke(Unknown Source) ... 3 more Caused by: java.io.EOFException at java.base/java.io.DataInputStream.readByte(Unknown Source) UTC 2023 ... 9 more `

Hi @sgavathe,

This error is expected to show up until a portal site is created, so it can be ignored:

<type="VERBOSE" code="217063" source="Portal" process="27884" thread="1" methodName="" machine="FQDN" user="" elapsed="" requestID="">The process monitor did not find the connection to the configuration store. The site may not have been initialized. After the site is initialized, the check for database processes will be reattempted.</Msg>

I am not quite sure what the second error is. Was there an issue with creating the portal site or what error shows up in the Chef run?

Do these commands return anything?

curl https://<ip>:7443/arcgis/portaladmin/healthCheck?f=json --insecure -v

curl https://<ip>:7443/arcgis/portaladmin?f=json --insecure -v

Thanks, Cameron K.

Thanks @cameronkroeker

We have a EBS Volume where chef ran fine to install all the packages for chef 4.0/arcgis 11.0. The hosting server is up. We can connect to it with no issues but portal is not up yet.

The second error probably is not relevant. We have another instance with arcgis 10.9.1 and that had the same information under portal service log but the portal is up and running there. Configuration is exactly same for this one except we added a knowledge server component since it is available in 11.0

The error under portal log has these messages

Cannot create PoolableConnectionFactory (Connection to localhost:7654 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.) High - Run JobScheduler failed to executeJob with Error getting cron jobs to run from the database. Job Scheduler sleeping for 60 seconds Cannot create PoolableConnectionFactory (Connection to localhost:7654 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.) High - Run JobScheduler failed to executeJob with Error getting cron jobs to run from the database. Job Scheduler sleeping for 120 seconds java.lang.RuntimeException: java.util.concurrent.TimeoutException at com.esri.arcgis.portal.util.CallableUtil.execute(CallableUtil.java:31) at com.esri.arcgis.portal.util.TomcatUtil.startServer(TomcatUtil.java:85) at com.esri.arcgis.portal.plugins.ProcessMonitor.c(ProcessMonitor.java:283) at com.esri.arcgis.portal.plugins.ProcessMonitor.access$500(ProcessMonitor.java:61) at com.esri.arcgis.portal.plugins.ProcessMonitor$d.run(ProcessMonitor$d.java:484) Caused by: java.util.concurrent.TimeoutException at java.base/java.util.concurrent.FutureTask.get(Unknown Source) at com.esri.arcgis.portal.util.CallableUtil.execute(CallableUtil.java:29) ... 4 more Error checking status of web server. java.util.concurrent.TimeoutException

both these curl commands timing out.

curl https://localhost:7443/arcgis/portaladmin/healthCheck?f=json --insecure -v curl https://localhost:7443/arcgis/portaladmin?f=json --insecure -v

Thanks @sgavathe. Based on this error sounds like the internal tomcat server that portal uses is not starting properly:

Error checking status of web server. java.util.concurrent.TimeoutException

Let's check to see if there are any errors in: <install dir>/arcgis/portal/framework/runtime/tomcat/logs

One more thing to check is the server.xml file is not corrupted inside:

<install dir>/arcgis/portal/framework/runtime/tomcat/conf

Thanks @cameronkroeker

Part of the catalina log cat /opt/esri/arcgis/portal/framework/runtime/tomcat/logs/catalina.2023-08-21.log

21-Aug-2023 02:48:39.183 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=/opt/esri/arcgis/portal/framework/runtime/tomcat/temp
21-Aug-2023 02:48:39.184 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path: [/opt/esri/arcgis/portal/framework/runtime/pgsql/lib/:/opt/esri/arcgis/portal/framework/runtime/pgsql/lib/::/usr/java/packages/lib:/usr/lib64:/lib64:/lib:/usr/lib]
21-Aug-2023 02:48:39.384 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [org.apache.catalina.deploy.NamingResourcesImpl@6c2ed0cd] to [INITIALIZING]
21-Aug-2023 02:48:39.385 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [org.apache.catalina.deploy.NamingResourcesImpl@6c2ed0cd] to [INITIALIZED]
21-Aug-2023 02:48:39.413 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [StandardService[Catalina]] to [INITIALIZING]
21-Aug-2023 02:48:39.414 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [StandardEngine[Catalina]] to [INITIALIZING]
21-Aug-2023 02:48:39.415 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [StandardEngine[Catalina]] to [INITIALIZED]
21-Aug-2023 02:48:39.415 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [org.apache.catalina.mapper.MapperListener@36a5cabc] to [INITIALIZING]
21-Aug-2023 02:48:39.417 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [org.apache.catalina.mapper.MapperListener@36a5cabc] to [INITIALIZED]
21-Aug-2023 02:48:39.418 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [Connector[HTTP/1.1-7080]] to [INITIALIZING]
21-Aug-2023 02:48:39.421 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-7080"]
21-Aug-2023 02:48:39.441 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [Connector[HTTP/1.1-7080]] to [INITIALIZED]
21-Aug-2023 02:48:39.441 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [Connector[org.apache.coyote.http11.Http11Nio2Protocol-7443]] to [INITIALIZING]
21-Aug-2023 02:48:39.442 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["https-jsse-nio2-7443"]
21-Aug-2023 02:48:39.750 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [Connector[org.apache.coyote.http11.Http11Nio2Protocol-7443]] to [INITIALIZED]
21-Aug-2023 02:48:39.750 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [StandardService[Catalina]] to [INITIALIZED]
21-Aug-2023 02:48:39.750 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [StandardServer[7005]] to [INITIALIZED]
21-Aug-2023 02:48:39.750 INFO [main] org.apache.catalina.startup.Catalina.load Server initialization in [772] milliseconds
21-Aug-2023 02:48:39.750 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [StandardServer[7005]] to [STARTING_PREP]
21-Aug-2023 02:48:39.757 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [StandardServer[7005]] to [STARTING]
21-Aug-2023 02:48:45.653 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [StandardEngine[Catalina].StandardHost[localhost].StandardContext[/arcgis/sharing].StandardWrapper[WfsServlet]] to [STARTED]
21-Aug-2023 02:48:45.798 INFO [main] com.esri.arcgis.portal.tomcat.ArcGISDataSourceFactory.getObjectInstance ArcGISDataSourceFactory.getObjectInstance invoked
21-Aug-2023 02:48:45.847 WARNING [main] com.esri.arcgis.portal.tomcat.ArcGISDataSourceFactory.getObjectInstance Site is not created. Using empty credntials. The portal site has not been initialized. Please create a new site and try again.
21-Aug-2023 02:48:45.850 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [StandardPipeline[StandardEngine[Catalina].StandardHost[localhost].StandardContext[/arcgis/sharing]]] to [INITIALIZING]
21-Aug-2023 02:48:45.850 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [StandardPipeline[StandardEngine[Catalina].StandardHost[localhost].StandardContext[/arcgis/sharing]]] to [INITIALIZED]
21-Aug-2023 02:48:45.850 FINE [main] org.apache.catalina.util.LifecycleBase.setStateInternal Setting state for [StandardPipeline[StandardEngine[Catalina].StandardHost[localhost].StandardContext[/arcgis/sharing]]] to [STARTING_PREP]

part of localhost log cat /opt/esri/arcgis/portal/framework/runtime/tomcat/logs/localhost.2023-08-21.log

21-Aug-2023 20:19:49.772 INFO [main] org.apache.catalina.core.ApplicationContext.log No Spring WebApplicationInitializer types detected on classpath
21-Aug-2023 20:19:50.345 INFO [main] org.apache.catalina.core.ApplicationContext.log Initializing Spring root WebApplicationContext
21-Aug-2023 20:19:59.853 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.UrlRewriteFilter ERROR: unable to find urlrewrite conf file at /WEB-INF/urlrewrite.xml
21-Aug-2023 20:20:01.756 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule Rule 1 had error: could not get servlet context sharing
21-Aug-2023 20:20:01.756 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context sharing
21-Aug-2023 20:20:01.756 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule Rule 2 had error: could not get servlet context sharing
21-Aug-2023 20:20:01.756 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context sharing
21-Aug-2023 20:20:01.756 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule Rule 3 had error: could not get servlet context sharing
21-Aug-2023 20:20:01.756 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context sharing
21-Aug-2023 20:20:01.756 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule Rule 4 had error: could not get servlet context sharing
21-Aug-2023 20:20:01.757 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context sharing
21-Aug-2023 20:20:01.757 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule Rule 5 had error: could not get servlet context sharing
21-Aug-2023 20:20:01.757 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context sharing
21-Aug-2023 20:20:01.757 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule images redirect (rule 12) had error: could not get servlet context /
21-Aug-2023 20:20:01.757 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context /
21-Aug-2023 20:20:01.757 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.UrlRewriteFilter ERROR: Conf failed to load
21-Aug-2023 20:20:03.633 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule ARCGISURIS.TXT redirect (rule 6) had error: could not get servlet context /
21-Aug-2023 20:20:03.633 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context /
21-Aug-2023 20:20:03.633 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule images redirect (rule 8) had error: could not get servlet context /
21-Aug-2023 20:20:03.633 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context /
21-Aug-2023 20:20:03.633 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule resources redirect (rule 11) had error: could not get servlet context /
21-Aug-2023 20:20:03.633 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context /
21-Aug-2023 20:20:03.633 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule styleItems redirect (rule 12) had error: could not get servlet context /
21-Aug-2023 20:20:03.633 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context /
21-Aug-2023 20:20:03.633 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule oauth redirect (rule 13) had error: could not get servlet context /
21-Aug-2023 20:20:03.633 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context /
21-Aug-2023 20:20:03.633 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.UrlRewriteFilter ERROR: Conf failed to load
21-Aug-2023 20:30:49.915 INFO [main] org.apache.catalina.core.ApplicationContext.log No Spring WebApplicationInitializer types detected on classpath
21-Aug-2023 20:30:50.512 INFO [main] org.apache.catalina.core.ApplicationContext.log Initializing Spring root WebApplicationContext
21-Aug-2023 20:31:00.068 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.UrlRewriteFilter ERROR: unable to find urlrewrite conf file at /WEB-INF/urlrewrite.xml
21-Aug-2023 20:31:02.004 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule Rule 1 had error: could not get servlet context sharing
21-Aug-2023 20:31:02.004 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context sharing
21-Aug-2023 20:31:02.004 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule Rule 2 had error: could not get servlet context sharing
21-Aug-2023 20:31:02.004 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context sharing
21-Aug-2023 20:31:02.004 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule Rule 3 had error: could not get servlet context sharing
21-Aug-2023 20:31:02.004 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context sharing
21-Aug-2023 20:31:02.004 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule Rule 4 had error: could not get servlet context sharing
21-Aug-2023 20:31:02.004 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context sharing
21-Aug-2023 20:31:02.004 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule Rule 5 had error: could not get servlet context sharing
21-Aug-2023 20:31:02.004 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context sharing
21-Aug-2023 20:31:02.004 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.NormalRule ERROR: Rule images redirect (rule 12) had error: could not get servlet context /
21-Aug-2023 20:31:02.004 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.RuleBase ERROR: could not get servlet context /
21-Aug-2023 20:31:02.005 INFO [main] org.apache.catalina.core.ApplicationContext.log org.tuckey.web.filters.urlrewrite.UrlRewriteFilter ERROR: Conf failed to load

There was nothing under this log cat /opt/esri/arcgis/portal/framework/runtime/tomcat/logs/juli.2023-08-21.log

I checked the conf/server.xml file below but it was weirdly done with lots of spacing between each tag with almost 30k lines long. That may be corrupted then.

File is attached server.xml.txt

/arcgis/portal/framework/runtime/tomcat/conf Also we are not using a WebAdapter instead we are using nginx for reverse proxy. Thanks,

Hi @sgavathe,

Honestly I am not quite sure what the issue could be. Can you share the chef run log and json config file? Scrub out any sensitive information such as passwords.

Have you tried uninstalling and running it again?

Thanks, Cameron K.

Thanks for helping out with this @cameronkroeker

Here is the json con arcgis-enterprise-install.json.txt fig file

Here is a chef run log. chef run ebs log.txt

I have not tried to uninstall anything manually yet. I can try doing that with portal setups.

Meanwhile I also opened a help ticket today for this issue.

Thanks.

Thanks @sgavathe, one thing I notice off the bat is the json configuration file only contains the installation recipes in the run-list so this will only install. It doesnt authorize, create portal site or server site, doesn't register web adaptors or data store, and doesn't federate. The recipe[arcgis-enterprise::enable_knowledgeserver] will only work if all the above has been completed.

Thanks @cameronkroeker . You are right. We do have a couple shell post install scripts to authorize software with pcp type license file, portal authorization with license file and some bootstrap setup.

I did try to manually install setups file and I do see some error.

   #  /opt/esri/software/setups/11.0/PortalForArcGIS/Setup
========================================================================
                 Portal for ArcGIS 11.0 Diagnostic Tool

                 Hostname: main-host
========================================================================

 DIAG000: Check for installation as root                       [N/A]
 DIAG001: Check for 64-bit architecture                        [PASSED]
 DIAG002: Check OS version                                     [WARNING]
 DIAG003: Check hostname for invalid characters                [N/A]
 DIAG005: Check system limits                                  [N/A]
 DIAG004: Check installed packages                             [N/A]
 DIAG016: Check Portal for ArcGIS ports                        [N/A]
 DIAG024: Check localhost resolution                           [N/A]
 DIAG029: Check file system type                               [N/A]

------------------------------------------------------------------------
There were 0 failure(s) and 1 warning(s) found:

WARNINGS:
------------------------------------------------------------------------
*** DIAG002: Unsupported Linux distribution.  Check the Portal for
ArcGIS System Requirements for supported Linux distributions.

Enter 'q' to quit or press enter to continue:

Starting installation of Portal for ArcGIS 11.0...
[Portal for ArcGIS 11.0 Setup Warning]
This setup has detected that the DISPLAY variable has not been set, but neither the silent or console UI mode was selected.
Note: For information on console or silent setup UI modes, please run this script with the --help option.

This setup will now start in the console UI mode in 10 seconds. You may use Ctrl-C to exit the setup instead.
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...

Launching installer...

JRE libraries are missing or not compatible....
Exiting....

Interesting so this probably needs to run after portal is up

recipe[arcgis-enterprise::enable_knowledgeserver]

Thanks @sgavathe. Which Linux OS distribution is this running on?

Here are the OS details

hostnamectl
   Static hostname: portal-host
         Icon name: computer-vm
           Chassis: vm
        Machine ID: XXXXXXX
           Boot ID: XXXXXXX
    Virtualization: amazon
  Operating System: Amazon Linux 2
       CPE OS Name: cpe:2.3:o:amazon:amazon_linux:2
            Kernel: Linux 4.14.318-240.529.amzn2.x86_64
      Architecture: x86-64

cat /etc/os-release
NAME="Amazon Linux"
VERSION="2"
ID="amzn"
ID_LIKE="centos rhel fedora"
VERSION_ID="2"
PRETTY_NAME="Amazon Linux 2"
ANSI_COLOR="0;33"
CPE_NAME="cpe:2.3:o:amazon:amazon_linux:2"
HOME_URL="https://amazonlinux.com/"

Thanks @cameronkroeker

Thank you @cameronkroeker.

We were able to resolve this issue. After opening a port 80 and outbound internet access, all began to flow.

Esri / arcgis-cookbook

The process monitor did not find the connection to the configuration store. The site may not have been initialized. After the site is initialized, the check for database processes will be reattempted. #368