Service account username/password is not changed if service is already set as automatic startup

[mjperez-usgs]

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Module Version

• 4.2.0

Affected Resource(s)

• At least ArcGIS_Portal

Configuration Files

{
    "AllNodes": [
        {
            "NodeName": "Svr1.email.com",
            "Role": [
                "Portal",
                "DataStore",
                "WebAdaptor"
            ],
            "DataStoreTypes": [
                "Relational"
            ],
            "SslCertificates": [
                {
                    "Path": "C:\\AWSSetup\\Cert.pfx",
                    "Password": "certPassword",
                    "CNameFQDN": "Svr1.email.com",
                    "Target": [
                        "Portal",
                        "WebAdaptor",
                        "DataStore"
                    ]
                }
            ],
            "WebAdaptorConfig":[
                {
                    "Role": "Portal",
                    "Context": "portal",
                    "WebSiteId": 1
                }
            ]
        }
    ],
    "ConfigData": {
        "Version": "11.2",
        "ServerContext": "server",
        "PortalContext": "portal",
        "ServerRole": "GeneralPurposeServer",
        "DownloadSetups": false,
        "DownloadPatches": false,
        "Credentials": {
            "ServiceAccount": {
                "UserName": "email\\svcAccount",
                "Password": "adPass",
                "IsDomainAccount": true,
                "IsMSAAccount": false
            },
            "ADServiceUser": {
                "UserName": "email\\svcAccount",
                "Password": "adPass"
            }
        },
        "DataStore": {
            "ContentDirectoryLocation": "\\\\server.email.com\\share\\PROJECT\\ArcGISDataStore",
            "EnableFailoverOnPrimaryStop": false,
            "EnablePointInTimeRecovery": false,
            "Installer": {
                "Path": "C:\\AWSSetup\\ArcGIS_DataStore_Windows_112_188252.exe",
                "InstallDir": "C:\\ArcGIS\\DataStore",
                "InstallAllFeatures": false
            }
        },
        "Portal": {
            "LicenseFilePath": "C:\\AWSSetup\\portal_112.json",
            "PortalLicenseUserTypeId": "creatorUT",
            "Installer": {
                "Path": "C:\\AWSSetup\\Portal_for_ArcGIS_Windows_112_188250.exe",
                "WebStylesPath": null,
                "InstallDir": "C:\\ArcGIS\\Portal",
                "ContentDir": "C:\\ArcGISPortalDefault"
            },
            "ContentDirectoryLocation": "\\\\server.email.com\\share\\PROJECT\\Portal\\Content",
            "EnableAutomaticAccountCreation": true,
            "DefaultRoleForUser": "iAAAAAAAAAAAAAAA",
            "DefaultUserLicenseTypeIdForUser": "viewerUT",
            "PortalAdministrator": {
                "UserName": "portaladmin",
                "Email": "admin@email.com",
                "Password": "thePassword",
                "SecurityQuestionIndex": 1,
                "SecurityAnswer": "adfasdf"
            },
            "EmailSettings": {
                "SMTPServerAddress": "smtp@email.com",
                "From": "admin@email.com",
                "Label": "ArcGIS Portal",
                "AuthenticationRequired": false,
                "SMTPPort": 465,
                "EncryptionMethod": "TLS"
            },
            "EnableHSTS": false
        },
        "WebAdaptor": {
            "AdminAccessEnabled": true,
            "OverrideHTTPSBinding": true,
            "Installer": {
                "Path": "C:\\AWSSetup\\ArcGIS_Web_Adaptor_for_Microsoft_IIS_112_188253.exe",
                "IsSelfExtracting": true,
                "WebDeployPath": "C:\\AWSSetup\\WebDeploy_amd64_en-US.msi",
                "DotnetHostingBundlePath": "C:\\AWSSetup\\dotnet-hosting-6.0.25-win.exe"
            }
        }
    }
}

Expected Behavior

• It should have changed the service account username/password to the one I have set

Actual Behavior

• It didn't change. Logs only show it checked if startup type was automatic, which it already was.

Steps to Reproduce

• Set service account to LOCAL SYSTEM (or just abort after portal install but before configuration takes place)
• Try to re-run script that sets the account
• It doesn't (anything that depends on this account will not work)

Important Factoids

• Changing it from Automatic to Manual startup made the configuration tool figure out it needed to do stuff and it changed all of it over. However just having it differ LOCAL SYSTEM vs my service account was not enough for it to figure out changes needed to be made.

References

N/A

[cameronkroeker]

Hi @mjperez-usgs

Can you try setting ConfigData.Credentials.ServiceAccount.ForceUpdate to true in the json config?

"Credentials": {
   "ServiceAccount": {
      "UserName": "email\\svcAccount",
      "Password": "adPass",
      "IsDomainAccount": true,
      "ForceUpdate": true
   }
}

Thanks, Cameron K.