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Esri / arcgis-powershell-dsc

This repository contains scripts, code and samples for automating the install and configuration of ArcGIS (Enterprise and Desktop) using Microsoft Windows PowerShell DSC (Desired State Configuration).
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ArcGIS Enterprise Upgrade From 11.1 to 11.2 Failed to Install Portal #532

Closed patel1684 closed 5 months ago

patel1684 commented 5 months ago

ArcGIS Enterprise Deployment Upgrade ArcGIS Portal Upgrade Dot Sourcing the Configuration:- PortalUpgrade Starting DSC Job:- PortalUpgrade VERBOSE: Time taken for configuration job to complete is 0.073 seconds 4/7/2024 10:07:00 AM: Perform operation 'Invoke CimMethod' with following parameters, ''methodName' = SendConfigurationApply,'className' = MSFT_DSCLocalConfigurationManager,'namespaceName' = root/Microsoft/Windows/DesiredStateConfiguration'. 4/7/2024 10:07:05 AM: An LCM method call arrived from computer NBR-WEB-PROD with user sid S-1-5-21-706932479-2320048282-1573431700-1126. 4/7/2024 10:07:05 AM: The -Force option was specified with the Stop operation. The current configuration has been successfully cancelled. 4/7/2024 10:07:35 AM: An LCM method call arrived from computer NBR-WEB-PROD with user sid S-1-5-21-706932479-2320048282-1573431700-1126. 4/7/2024 10:07:35 AM: [server]: LCM: [ Start Set ] 4/7/2024 10:07:35 AM: [server]: LCM: [ Start Resource ] [[ArcGIS_Install]WFMExtensionUninstall] 4/7/2024 10:07:35 AM: [server]: LCM: [ Start Test ] [[ArcGIS_Install]WFMExtensionUninstall] 4/7/2024 10:07:35 AM: [server]: [[ArcGIS_Install]WFMExtensionUninstall] Installed Version 4/7/2024 10:07:35 AM: [server]: LCM: [ End Test ] [[ArcGIS_Install]WFMExtensionUninstall] in 0.0630 seconds. 4/7/2024 10:07:35 AM: [server]: LCM: [ Skip Set ] [[ArcGIS_Install]WFMExtensionUninstall] 4/7/2024 10:07:35 AM: [server]: LCM: [ End Resource ] [[ArcGIS_Install]WFMExtensionUninstall] 4/7/2024 10:07:35 AM: [server]: LCM: [ Start Resource ] [[ArcGIS_Install]PortalUpgrade] 4/7/2024 10:07:35 AM: [server]: LCM: [ Start Test ] [[ArcGIS_Install]PortalUpgrade] 4/7/2024 10:07:35 AM: [server]: [[ArcGIS_Install]PortalUpgrade] Installed Version 11.1.42869 11.1.42869 4/7/2024 10:07:35 AM: [server]: LCM: [ End Test ] [[ArcGIS_Install]PortalUpgrade] in 0.2180 seconds. 4/7/2024 10:07:35 AM: [server]: LCM: [ Start Set ] [[ArcGIS_Install]PortalUpgrade] 4/7/2024 10:07:35 AM: [server]: [[ArcGIS_Install]PortalUpgrade] Self Extracting Installer 4/7/2024 10:07:35 AM: [server]: [[ArcGIS_Install]PortalUpgrade] Extracting \Installer\11.2\Portal_for_ArcGIS_Windows_112_188250.exe to C:\Windows\TEMP\F03C23C1-1F2C-42D0-85C4-38F49B710035 4/7/2024 10:08:35 AM: [server]: [[ArcGIS_Install]PortalUpgrade] Done Extracting. Waiting 15 seconds to allow the extractor to close files 4/7/2024 10:08:50 AM: [server]: [[ArcGIS_Install]PortalUpgrade] Executing C:\Windows\TEMP\F03C23C1-1F2C-42D0-85C4-38F49B710035\ArcGIS 11.2\PortalForArcGIS\Setup.exe 4/7/2024 10:09:10 AM: [server]: [[ArcGIS_Install]PortalUpgrade] Install process finished successfully. 4/7/2024 10:09:10 AM: [server]: [[ArcGIS_Install]PortalUpgrade] Validating the Portal Installation 4/7/2024 10:09:10 AM: [server]: [[ArcGIS_Install]PortalUpgrade] Installed Version 11.1.42869 11.1.42869 4/7/2024 10:09:10 AM: [server]: LCM: [ End Set ] [[ArcGIS_Install]PortalUpgrade] in 95.0860 seconds. 4/7/2024 10:09:10 AM: [server]: LCM: [ End Set ] 4/7/2024 10:09:10 AM: Operation 'Invoke CimMethod' complete. Trace-DSCJob : 4/7/2024 10:09:10 AM: PowerShell DSC resource ArcGIS_Install failed to execute Set-TargetResource functionality with error message: Failed to Install Portal At C:\Program Files\WindowsPowerShell\Modules\ArcGIS\4.2.1\ArcGIS.psm1:261 char:5

Trace-DSCJob : 4/7/2024 10:09:10 AM: The SendConfigurationApply function did not succeed. At C:\Program Files\WindowsPowerShell\Modules\ArcGIS\4.2.1\ArcGIS.psm1:261 char:5

Logs Directory: C:\Windows\system32\Logs Finished DSC Job:- PortalUpgrade. Time Taken - 00:02:10.8034959 PortalUpgrade - Failed Portal Upgrade Install Step Failed At C:\Program Files\WindowsPowerShell\Modules\ArcGIS\4.2.1\ArcGIS.psm1:2603 char:9

PS C:\Windows\system32> get-module arcgis -listavailable

Directory: C:\Program Files\WindowsPowerShell\Modules

ModuleType Version Name ExportedCommands

Manifest 4.2.1 ArcGIS {Get-FQDN, Invoke-ArcGISConfiguration, Invoke-PublishWebApp, Invoke-BuildArcGISAzureImage...}

cameronkroeker commented 5 months ago

Hi @patel1684 looks like the portal setup.exe failed to run. Since it is a silent install it does not exit with an error. Some suggestions that may help with gathering some clues to what could be causing the failure:

Also, this can happen when the ArcGIS service account password has changed but not been updated within the json configuration file. So may want to verify the password is valid within the json config file, and also check to ensure the account is not locked out.

Thanks, Cameron K.

patel1684 commented 5 months ago

Hi Cameron,

I have run the installation manually and got an error message for the service account. "IsDomainAccount":true, --- True for the domain account "IsMSAAccount":true, --- this for? "ForceUpdate": true -- what it will do?

[image: Capture.JPG]

Thanks and Regards,

Avinash Patel, B.E., PGD (GIS), ITIL

GIS Solution Architect & Administrator

Mo. +91-9990219312

Noida, Uttar Pradesh -201 301

On Tue, 9 Apr 2024 at 21:47, Cameron Kroeker @.***> wrote:

Hi @patel1684 https://github.com/patel1684 looks like the portal setup.exe failed to run. Since it is a silent install it does not exit with an error. Some suggestions that may help with gathering some clues to what could be causing the failure:

  • Pass in -EnableMSILogging flag with the Invoke-ArcGISConfiguration command. This will create an msi log file which may contain the error of the failed installation.
  • Review Windows Event application logs to see if there is an error related to the setup.exe
  • Manually run the portal setup.exe (go through each step but not actually clicking the final step) to see if there is a useful error that occurs.

Also, this can happen when the ArcGIS service account password has changed but not been updated within the json configuration file. So may want to verify the password is valid within the json config file, and also check to ensure the account is not locked out.

Thanks, Cameron K.

— Reply to this email directly, view it on GitHub https://github.com/Esri/arcgis-powershell-dsc/issues/532#issuecomment-2045588747, or unsubscribe https://github.com/notifications/unsubscribe-auth/AA6KNCIGDHYLLJDI3FR5QV3Y4QICRAVCNFSM6AAAAABF3EDS3CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANBVGU4DQNZUG4 . You are receiving this because you were mentioned.Message ID: @.***>

cameronkroeker commented 5 months ago

Hi @patel1684,

Only set IsMSAAccount to true if using a group managed service account, default is false. Set ForceUpdate to true if the Service Account password has changed and you want DSC to update it in services.msc in an existing deployment.

https://github.com/Esri/arcgis-powershell-dsc/wiki/v4.2.1-Variables-reference-page-for-JSON-configuration-files

Screenshot 2024-04-15 at 10 30 03 AM

Thanks, Cameron K.

patel1684 commented 5 months ago

Thanks for the update, I have a cloud azure account with Admin privileges. What options do I have to choose?

Thanks, Avinash Patel +91-9990219312

On Mon, 15 Apr 2024 at 11:02 PM, Cameron Kroeker @.***> wrote:

Hi @patel1684 https://github.com/patel1684,

Only set IsMSAAccount to true if using a ground managed service account, default is false. Set ForceUpdate to true if the Service Account password has changed and you want DSC to update it in services.msc in an existing deployment.

https://github.com/Esri/arcgis-powershell-dsc/wiki/v4.2.1-Variables-reference-page-for-JSON-configuration-files Screenshot.2024-04-15.at.10.30.03.AM.png (view on web) https://github.com/Esri/arcgis-powershell-dsc/assets/48299621/d5dfbe22-7256-443d-a6d8-e0d69aa86f0b

Thanks, Cameron K.

— Reply to this email directly, view it on GitHub https://github.com/Esri/arcgis-powershell-dsc/issues/532#issuecomment-2057458926, or unsubscribe https://github.com/notifications/unsubscribe-auth/AA6KNCMQDE6D7POBKKAUPULY5QFKZAVCNFSM6AAAAABF3EDS3CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANJXGQ2TQOJSGY . You are receiving this because you were mentioned.Message ID: @.***>

cameronkroeker commented 5 months ago

Thanks for the update, I have a cloud azure account with Admin privileges. What options do I have to choose? Thanks, Avinash Patel +91-9990219312

There are 3 options:

For additional information please refer to the following resources: https://enterprise.arcgis.com/en/server/latest/install/windows/the-arcgis-server-account.htm#ESRI_SECTION1_B0836C672B4449568F88626F8A0165B7

https://enterprise.arcgis.com/en/portal/latest/administer/windows/changing-the-portal-for-arcgis-account.htm

From the DSC logs this looks like its an upgrade of Portal for ArcGIS which means there must be an existing account that is already being used and works. On the node portal is installed on check services.msc to see which account it is currently set to run as.

Thanks, Cameron K.

patel1684 commented 5 months ago

Thanks for your email, All looks good after the domain account update and manual installation works fine for me. please close the reported issue.

Thanks, Avinash Patel +91-9990219312

On Tue, 16 Apr 2024 at 11:28 PM, Cameron Kroeker @.***> wrote:

Thanks for the update, I have a cloud azure account with Admin privileges. What options do I have to choose? Thanks, Avinash Patel +91-9990219312

There are 3 options:

  • Windows Active Directory Domain account (isDomainAccount set to true), or
  • Windows Active Directory Group Managed Service Account (isDomainAccount set to false, and isMSAAccount set to true), or
  • Windows local account (isDomainAccount set to false)

For additional information please refer to the following resources:

https://enterprise.arcgis.com/en/server/latest/install/windows/the-arcgis-server-account.htm#ESRI_SECTION1_B0836C672B4449568F88626F8A0165B7

https://enterprise.arcgis.com/en/portal/latest/administer/windows/changing-the-portal-for-arcgis-account.htm

From the DSC logs this looks like its an upgrade of Portal for ArcGIS which means there must be an existing account that is already being used and works. On the node portal is installed on check services.msc to see which account it is currently set to run as.

Thanks, Cameron K.

— Reply to this email directly, view it on GitHub https://github.com/Esri/arcgis-powershell-dsc/issues/532#issuecomment-2059652485, or unsubscribe https://github.com/notifications/unsubscribe-auth/AA6KNCIS5U4EIJMPZJ3HA3LY5VRDHAVCNFSM6AAAAABF3EDS3CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANJZGY2TENBYGU . You are receiving this because you were mentioned.Message ID: @.***>