Closed allisonmuise closed 5 years ago
3151
@aparveen Can you reproduce this behavior?
@allisonmuise I can repro it, it only happens with centrally aligned label, seems like on mouse click is obstructed by the label and can't reach to the point itself.
reproducibility seems to vary a bit with symbology size and offset. here is a repro app: https://stategovernment.maps.arcgis.com/apps/CrowdsourceManager/index.html?appid=1f344dc5c7714c6986674f6cf456b0fc
closing this as a known issue. Modifying this behavior would involve re-doing the very complex selection logic and there is a very simple workaround - adjust the offset of the labels.
Preparatory Steps
Step 1. Follow the instructions under the "Crowdsource Manager maps" section: https://solutions.arcgis.com/local-government/help/crowdsource-manager/get-started/setup-map/
Step 2. Follow the instructions under the "Configure Crowdsource Manager" section: https://solutions.arcgis.com/local-government/help/crowdsource-manager/get-started/configure-app/
Step 3. In the Group you created, select the web map> In the Table of Contents, select the three dots (More Options) for the point hosted feature layer>Select Manage Labels> Select Label Features> Under Alignment> Select the Center> Select OK> Select Save
Step 4. Navigate back the web mapping application> Try selecting a few points>You will observe that you are not able to select a feature consistently> You can try zooming in and out and try selecting at different scales. There is no consistency of what you are able to select at what scales. It will work randomly.
Experience the issue:
I have included two links to the Crowdsource Manager. One that includes a web map with labels, titled "Webmap_withlabels"and one that does not include labels, "Webmap_without labels" to demonstrate the difference.
Note. Please see attached video for visual reference.
Testing Observations:
Salesforce Submitter: Matt Tsui
Salesforce Submit Date: 5/13/2019 11:58 AM
Salesforce Bug Type: Failure/Error
Salesforce Severity: Medium
Work Around:
Product: (n/a)
Functional Category: ArcGIS Online Application Templates
Client Platform: (n/a)
Version Found: (n/a)
Planned Version Fixed: (n/a)
Comment: (n/a)