Crowdsource Manager Report could not be submitted

Esri / crowdsource-manager

An ArcGIS Online group application template authored by organization and made available to operations staff to review incoming problems or observations; and assign problems or observations to appropriate staff.

Apache License 2.0

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Crowdsource Manager Report could not be submitted #357

Open aparveen opened 1 year ago

aparveen commented 1 year ago

Got this issue from user community

I have a permit management application that is run through the crowdsource manager web appbuilder. They would like the past year's worth of submissions filtered out but leave ones with an approved status. I have placed a definition query on the service to accomplish this filter; however, now in crowdsource manager I am unable to make edits on that status field. I am able to make edits on other fields in the same layer.

I am able to change the status in the feature layers item description area where the table is viewable.

The goal is that when permits from last year are changed to a status of 'Completed' they will disappear from the viewable dataset in Online.

Note: it started happening only after setting the definition query. I applied the definition query in ArcGIS Pro 3.0.

aparveen commented 1 year ago

@sumitzarkar could you please look into this issue? I will try to create a repro case for you.

sumitzarkar commented 1 year ago

@aparveen

we will check and let you know the details.

Do we have any sample app to repro this case?

aparveen commented 1 year ago

@sumitzarkar stood up a simple app but I couldn't repro https://stategovernment.maps.arcgis.com/apps/CrowdsourceManager/index.html?appid=84d5130ede1d41bf9c21d3963b3a2a8b , the user data is not public, so asked her to contact support so that we can have solid repro case. At this time no action needed

aparveen commented 1 year ago

@sumitzarkar the user send me an app https://westfargo.maps.arcgis.com/apps/CrowdsourceManager/index.html?appid=d61e2fb00e7544f7b01754c1c7991064, try to edit permit status field, that field is being used in the definition query, feature layer: https://map.westfargond.gov/arcgis/rest/services/CommercialCivilSitePermitting/FeatureServer

sumitzarkar commented 1 year ago

@aparveen

We analzed this issue and found that the updates to field 'Status' is failing at the rest end and hence we see the error message in Manager app.
When we try to update the feature service using applyedits rest end point, we get the following error
we observerd that this is occuring only on the'Status' field, if we try to update any other field it is working as expected.
Seems like some issue with the service itself, it would be good if we get inputs from core team.

Here is the data we tried to update: https://map.westfargond.gov/arcgis/rest/services/CommercialCivilSitePermitting/FeatureServer/0/applyEdits

[{
"attributes": {
"Status": "Completed",
"OBJECTID": 1211
}
}]

aparveen commented 1 year ago

@sumitzarkar Thanks so much for looking into this