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Esri / crowdsource-reporter

An ArcGIS Online group application template authored by organization and made available to constituents to report a problem or observation.
http://solutions.arcgis.com/local-government/help/crowdsource-reporter/
Apache License 2.0
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Issue with geographical extent layer #302

Closed walzjc closed 7 years ago

walzjc commented 7 years ago

I am having an issue with the geographical extent layer. image When I enter the point within the extent layer it still does not submit or create the record. image I have the extent layer placed within the basemap feature. Any ideas? image

allisonmuise commented 7 years ago

@walzjc Does it work if the extent layer is not part of the basemap group?

walzjc commented 7 years ago

I tried it both ways and it still does not work. If the extent layer is not part of the basemap group it will not be displayed.

allisonmuise commented 7 years ago

@walzjc

If you cannot successfully submit a report when the extent layer is not part of the basemap group, the submission issue is unrelated to the location of the extent layer. The suggestions here might help resolve the message you are seeing: https://geonet.esri.com/message/641346-cannot-submit-report-on-crowdsource-reporter

The issue with the layer drawing can be resolved by removing it from the basemap group, making the extent layer uneditable, and setting showNonEditableLayers to true.

If this does not resolve the issue, I recommend contacting Esri Support Services or your local distributor as they have more resources for troubleshooting issues like this.

walzjc commented 7 years ago

The extent layer is now showing up when it is not included in the basemap group. I also got it to submit the reports. However, I can still submit a report even if it is located outside of the extent layer. Any ideas?

From: Allison Muise [mailto:notifications@github.com] Sent: Monday, August 07, 2017 10:59 AM To: Esri/crowdsource-reporter Cc: Jenna Walz; Mention Subject: Re: [Esri/crowdsource-reporter] Issue with geographical extent layer (#302)

@walzjchttps://github.com/walzjc

If you cannot successfully submit a report when the extent layer is not part of the basemap group, the submission issue is unrelated to the location of the extent layer. The suggestions here might help resolve the message you are seeing: https://geonet.esri.com/message/641346-cannot-submit-report-on-crowdsource-reporter

The issue with the layer drawing can be resolved by removing it from the basemap group, making the extent layer uneditable, and setting showNonEditableLayers to true.

If this does not resolve the issue, I recommend contacting Esri Support Services or your local distributor as they have more resources for troubleshooting issues like this.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/Esri/crowdsource-reporter/issues/302#issuecomment-320704498, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AQm8r6V6zOaflZ3AuTViRNwTiSlCYr4Yks5sVzRDgaJpZM4OrS_R.

allisonmuise commented 7 years ago

@walzjc please share a link to your application

walzjc commented 7 years ago

http://gis.co.sherburne.mn.us/ServiceRequest

From: Allison Muise [mailto:notifications@github.com] Sent: Tuesday, August 08, 2017 10:39 AM To: Esri/crowdsource-reporter Cc: Jenna Walz; Mention Subject: Re: [Esri/crowdsource-reporter] Issue with geographical extent layer (#302)

@walzjchttps://github.com/walzjc please share a link to your application

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/Esri/crowdsource-reporter/issues/302#issuecomment-320995159, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AQm8rwIMXxYPnZslqB6YcmQPavJI-Zljks5sWIEZgaJpZM4OrS_R.

allisonmuise commented 7 years ago

@walzjc Ah...I think I know why it's not working.

Try adding the county layer directly to the map using the url https://gis.co.sherburne.mn.us/arcgis/rest/services/ServiceRequest/CountyServiceZones/MapServer/0

How it's added right now, the actual layer you are referencing is buried one layer deep in the TOC. I'll add a note to mention this in the doc next release.

walzjc commented 7 years ago

Thanks! The application is now working correctly.

From: Allison Muise [mailto:notifications@github.com] Sent: Tuesday, August 08, 2017 1:00 PM To: Esri/crowdsource-reporter Cc: Jenna Walz; Mention Subject: Re: [Esri/crowdsource-reporter] Issue with geographical extent layer (#302)

@walzjchttps://github.com/walzjc Ah...I think I know why it's not working.

Try adding the county layer directly to the map using the url https://gis.co.sherburne.mn.us/arcgis/rest/services/ServiceRequest/CountyServiceZones/MapServer/0

How it's added right now, the actual layer you are referencing is buried one layer deep in the TOC. I'll add a note to mention this in the doc next release.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/Esri/crowdsource-reporter/issues/302#issuecomment-321034316, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AQm8r9J7l7CUQdX0m2tNwKGku0e48u1lks5sWKIwgaJpZM4OrS_R.