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Esri / deep-learning-frameworks

Installation support for Deep Learning Frameworks for the ArcGIS System
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ArcGIS Pro 2.8 - Deep Learning with GPU - Fatal authorization error #19

Closed tmcginnes closed 3 years ago

tmcginnes commented 3 years ago

Wanting to try out some of the new deep learning tools in Pro 2.8. I have a clean install of 2.8, cloned Python environment and the deep learning modules installed by "conda install deep-learning-essentials", which does install the 2.8 version.

I can successfully run the deep learning tools with CPU specified in the environment variables. But when I choose GPU I get an error box popup: "ArcGIS Pro has experienced a fatal authorization error and must close". Screenshot attached. tool_error_messages

These tools have the error when using GPU: Classify Pixels Using Deep Learning Detect Change Using Deep Learning Detect Objects Using Deep Learning

These tools work without problems when using GPU: Train Deep Learning Model Classify Point Cloud Using Trained Model

All the tools above work without problems when using CPU.

I have ArcGIS Pro 2.8 Advanced and the Image Analyst extension licensed as a named user through ArcGIS Online. The same thing is occurring on two different machines, desktop with 5Gb Quadro P2000 and laptop with 8Gb GeForce RTX 2080. Both machines on Windows 10.

Am I just too quick off the mark trying to do deep learning in Pro 2.8?

Landman79 commented 3 years ago

I have same issue. Installed deep-lerning-essentials 2.8. Even upgraded google-auth. The same problem - no inferencing, only training. Error - the same as above. GPU RTX 2070 11 Gb

sang4758 commented 3 years ago

This issue has been fixed and will be updated in the next Pro 2.8 patch

shingike commented 3 years ago

I noticed the same error while running in CPU. Is the solution would eliminate the issue in CPU execution as well? Do you know when we will receive the next Pro 2.8 patch that includes this solution?

sang4758 commented 3 years ago

Hi @shingike , you will notice the error in CPU if you set the parallel processing factor more than 0. The 2.8.1 patch is scheduled to be out in the next couple of weeks.

shingike commented 3 years ago

Good to know! Definitely keep my eyes on the release and try it out once it's out. Thanks!!

tmcginnes commented 3 years ago

The ArcGIS Pro 2.8.1 patch does indeed seem to resolve this issue. Thanks.

shingike commented 3 years ago

Same here. It seems to work in my end as well. Thanks!

MesquiteGIS commented 3 years ago

where do you get the 2.8.1 patch? Thanks

tmcginnes commented 3 years ago

The patch is for ArcGIS Pro itself, not the deep learning framework. You can download the offline installer through the MyEsri website, or update in ArcGIS Pro - go to Settings then About. Should tell you what version you have and I think there is a button to update.