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Esri / information-lookup

Web app template that is used to determine if the location specified intersects a polygon
Apache License 2.0
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Not able to add custom locators #56

Closed ladeef closed 6 years ago

ladeef commented 6 years ago

My Organizational locators aren't showing up in the ArcGIS Online version of the application. Under the Search Settings, only ESRI World Locator.

MikeMillerGIS commented 6 years ago

Could you please log a tech support incident. They will be able to help trouble shoot this issue. We are using the ArcGIS Online framework to get this information. It is not in the app itself.

ladeef commented 6 years ago

will do, thanks

MikeMillerGIS commented 6 years ago

I did test real quick, I was able to get a public custom locator working:

I do modify my above comment, there is code in the app to retrieve the orgs locators. Those are from the configured list.

So do you locators how up here? image

and not here: image

MikeMillerGIS commented 6 years ago

@ladeef revised comments.

MikeMillerGIS commented 6 years ago

Also, are there any errors or warnings on your console? My only guess is somehow, the app is not retrieving the locator info correctly. Tech support can help you hunt this down.

ladeef commented 6 years ago

Just got off the phone with tech support, turns out I needed the "geosearch" option checked on the the locator settings in configure utility.

MikeMillerGIS commented 6 years ago

Great, glad they figured it out