Esri / solutions-components

A collection of UI components for constructing webapps.
Apache License 2.0
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Show comments instead of listing comments #687

Open HeatherEisan opened 2 weeks ago

HeatherEisan commented 2 weeks ago

Describe requirements

Instead of having to click on individual comments in the Reporter app, is it possible to have all of the comments be listed below the comments, like, and dislike header?

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Alternatives

No response

Other Relevant Info

No response

Impact

When there are lots of comments, one will have to click each one to see the comments instead of looking at them all at once.

sumitzarkar commented 2 weeks ago

@HeatherEisan

The list is shown using the popup titles, if we configure the comment field in the popup title we can see the comments list

HeatherEisan commented 2 weeks ago

@sumitzarkar: After I submitted this issue, I reconfigured the title to reference the comment field.

chris-fox commented 2 weeks ago

@HeatherEisan, does making the title of the pop-up the comment field solve it for your use case? I was planning to do this with the Citizen Problem Reporter update:

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The challenge with auto-expanding them is because it is driven by the record pop-up, there could potentially be a lot of information in the pop-up including attachments which could mean a lot of scrolling to read the comments.

HeatherEisan commented 2 weeks ago

It solves the problem in which users can quickly see comments in a list. It might be frustrating to a user to click on each comment to view more information. Users are accustomed to scrolling whether it’s social media or websites (such as Google reviews) to gather more information.