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Estimote / Android-Fleet-Management-SDK

Estimote Fleet Management SDK for Android
https://developer.estimote.com
MIT License
836 stars 451 forks source link

moto E4 plus scanning stop #268

Closed rajeshkanna777 closed 6 years ago

rajeshkanna777 commented 6 years ago

Am using moto e4 plus today only i bought this few minutes scannin after that tollay scannig stoped

Poberro commented 6 years ago

What SDK your are using? What version exactly? What Android do you have there? Have you tried using Proximity SDK? Have you checked if you can scan using different SDKs/apps? Have you checked logcat for any BLE related errors/warnings? Some Androids prevented starting/stopping scans frequently.

rajeshkanna777 commented 6 years ago

version :7.1.1 moto e4 plus estimote sdk version:'com.estimote:sdk:1.4.0' am doing startRanging i tried estimote app from play store some time scan happen some time stop so that time i turned OFF and ON bluetooth the scan happen some time and stop scanning

Poberro commented 6 years ago

Can you provide some logs from logcat (not filtered by application, so you can see system logs)? It looks like old SDK might be turning on and off scanning and after few times Android blocks it. I would suggest using Proximity SDK that should have that fixed. Have you managed to test it on different phone?

rajeshkanna777 commented 6 years ago

other phones are working fine but moto e is not working

Poberro commented 6 years ago
  1. We don't know if it is not a phone issue (rather than SDK). You need to get a different BLE scanning app (there are plenty of them on Play) and check if it also has the same problem.
  2. Have you checked that Proximity SDK also has the same problem?
  3. Please provide full logcat logs (without filtering) and HCI bt snoop log. Without them it is hard to tell what might be a problem.
rajeshkanna777 commented 6 years ago

HI Poberro

i check this one also https://play.google.com/store/apps/details?id=com.estimote.apps.main&hl=en

Its not working in moto e4 plus

Poberro commented 6 years ago

Estimote App is also using Estimote SDK. So if Estimote SDK is not working on on Moto E4 Plus, it is highly probable that Estimote App will also not work on that phone. Try different app, like nRF Connect and check if it is able scan for some longer period of time. Some logs would be useful. I would also suggest checking Proximity SDK and verifying if it works on Moto E4 Plus, because it has a new scanner that should solve many scanning problems on newer Android phones. Does it start scanning again when you turn Bluetooth off and on again?