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Eugenetanwl3881 / pe

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Phone numbers do not allow for country codes #5

Open Eugenetanwl3881 opened 1 year ago

Eugenetanwl3881 commented 1 year ago

As mentioned in UG, since PetCode caters to international pet sales, it is important to allow for country codes in phone numbers for contact.

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nus-pe-script commented 1 year ago

Team's Response

Hi,

Thank you for your suggestion.

We are familiar with international phone calls. There are two ways you can call a foreign number. First, use plus + country code; second, use International Dialing Prefix (IDD) + country code. You may refer to this list.

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For example, if you want to call 12345 in Argentina from Singapore, you can dial +21312345 or 0021312345. Or if you want to call 23456 in Australia from Singapore, you can dial +6123456 or 00116123456.

When both are used by the user, the contact list will be messy and unclean and confuse the user ever more. Also, using a plus sign and the country code is not as stable as using the IDD due to occasional failures of automatic IDD dispatcher. We would like to let users stick to the IDD + country code manner, so we do not allow a plus sign in input.

However, country codes in numbers really can be saved. The same functionality can be achieved.

Have a nice day!

Items for the Tester to Verify

:question: Issue response

Team chose [response.Rejected]

Reason for disagreement: [replace this with your explanation]

:question: Issue type

Team chose [type.FeatureFlaw] Originally [type.FunctionalityBug]

Reason for disagreement: [replace this with your explanation]