EvanHerman / yikes-inc-easy-mailchimp-extender

Easy Forms for MailChimp WordPress Plugin
http://yikesplugins.com
GNU General Public License v2.0
25 stars 28 forks source link

MailChimp Widget not working in WordPress - Entered values are clear. #155

Closed sosleep closed 10 years ago

sosleep commented 10 years ago

Hello,

I've installed the Mailchimp widget last week but yesterday I noticed that the widget wasn't working. When going to my site anaheimlodge.com and trying to sign up for the monthly newsletter, the email/first/last name box doesn't allow you to enter typed values. Actually, they are there but the letters are clear and not showing in the box fields hence my users don't know whether or not its typed correctly?!? What am I doing wrong?

Thank you in advance.

Brandon

EvanHerman commented 10 years ago

Hi Brandon,

From first looks at your site, I can see that you have the reCAPTCHA setting enabled, but no API key entered which is why you have a red error displayed above the submit button.

Secondly, I am not seeing the issue that you describe. I went to your site, and I can enter my information into each of the MailChimp fields. I also went ahead and sent over a test submission, and from what I can see things are working as intended. I'm not seeing the issue you have mentioned.

Reference Imaget

Thanks, Evan

sosleep commented 10 years ago

Thank you very much for your response. I disabled the recaptcha (I was just messing around trying to find the bug described above). I'm still showing the issue and I've tried 2 different updated browsers and cleared my cache/cookies. I'm not sure what the deal is.

Brandon On Nov 13, 2014 10:40 AM, "Evan Herman" notifications@github.com wrote:

Hi Brandon,

From first looks at your site, I can see that you have the reCAPTCHA setting enabled, but no API key entered which is why you have a red error displayed above the submit button.

Secondly, I am not seeing the issue that you describe. I went to your site, and I can enter my information into each of the MailChimp fields. I also went ahead and sent over a test submission, and from what I can see things are working as intended. I'm not seeing the issue you have mentioned.

Thanks, Evan

— Reply to this email directly or view it on GitHub https://github.com/yikesinc/yikes-inc-easy-mailchimp-extender/issues/155#issuecomment-62943116 .

EvanHerman commented 10 years ago

Hi Brandon,

Can you provide a screenshot of the issue in your browser?

Thanks, Evan

sosleep commented 10 years ago

Yeah I could but I fear is unhelpful bc there is no error that's appearing. Quite simply, whatever I type into the fields show as clear or blank so I can't show you anything specifically.

Brandon On Nov 13, 2014 10:45 AM, "Evan Herman" notifications@github.com wrote:

Hi Brandon,

Can you provide a screenshot of the issue in your browser?

Thanks, Evan

— Reply to this email directly or view it on GitHub https://github.com/yikesinc/yikes-inc-easy-mailchimp-extender/issues/155#issuecomment-62944070 .

EvanHerman commented 10 years ago

Hi Brandon,

Alright, if I can't see the issue or replicate it my self, I'm really unsure of how to help resolve it. Since it's working for me across multiple browsers, I don't think it is a CSS issue but you can go ahead and try adding custom CSS to overwrite what the plugin has generated. Something like this should change the text within the fields to a dark grey color :

.yks-mailchimpFormDivRowField input {
   color: #333333 !important;
}

You'll want to add that to your active theme style.css file, or a custom CSS plugin.

Thanks, Evan

sosleep commented 10 years ago

Thanks again Evan.

Brandon On Nov 13, 2014 11:02 AM, "Evan Herman" notifications@github.com wrote:

Hi Brandon,

Alright, if I can't see the issue or replicate it my self, I'm really unsure of how to help resolve it. Since it's working for me across multiple browsers, I don't think it is a CSS issue but you can go ahead and try adding custom CSS to overwrite what the plugin has generated. Something like this should change the text within the fields to a dark grey color :

.yks-mailchimpFormDivRowField input { color: #333333 !important; }

You'll want to add that to your active theme style.css file, or a custom CSS plugin.

Thanks, Evan

— Reply to this email directly or view it on GitHub https://github.com/yikesinc/yikes-inc-easy-mailchimp-extender/issues/155#issuecomment-62946783 .

EvanHerman commented 10 years ago

Hey Brandon,

We've received a few inquiries which I believe are similar to your own. Users are stating that the text within the form fields are inivisble. It appears to be occuring mainly in Firefox.

After some digging around, and checking things out in Firefox I was able relate the issue to the padding on the input field.

Using the following styles should resolve the issue for your users in Firefox. Our next release will have this patched up, to prevent this from happening to some users.

.yks-mailchimpFormDivRowField input {
   padding: 0 !important;
}

Sorry that it took a few days to figure out what was going on! Let us know if that helps, I'm interested if that was your issue.

Thanks, Evan