Error in installation

[x4evernode]

I start the install using:

curl -fsSL https://stevernode.blob.core.windows.net/evernode-beta-v3/setup.sh | sudo bash -s install

here's the end of the log:

Checking the account condition... To set up your host account, ensure a deposit of 18.8000000000000003 XAH to cover the regular transaction fees for the first three months.

Waiting for the process to complete... Thank you. 9999.999948 XAH balance is there in your host account.

Preparing account with EVR trust-line...

Waiting for the process to complete... Account preparation is successfull.

In order to register in Evernode you need to have 5120 EVR balance in your host account. Please deposit the required registration fee in EVRs. You can scan the provided QR code in your wallet app to send funds:

Waiting for the process to complete... Thank you. 6000 EVR balance is there in your host account.

Account setup is complete.

Do you want to subscribe for auto-updates? NOTE: The auto-update service is offered subject to the terms set out in the Evernode Software Licence. [y/N]y

Auto updater will be enabled.

Setup will now begin the installation. Continue? [Y/n]Y

Starting installation... Installing other prerequisites... There was an error during installation. Please provide the file /tmp/evernode-beta/installer-1703615300.log to Evernode team. Thank you. root@server:~# cat /tmp/evernode-beta/installer-1703615300.log main: line 1139: ./prereq.sh: Permission denied

[x4evernode]

Can anyone please help with getting over this error?

[kithminisg]

@x4evernode , Have you tried the installation curl command under a non-root user login?

[x4evernode]

Hi @kithminisg, I have tried installing under a non root user and got the same error :( Please help

[kithminisg]

@x4evernode , Could you please check whether your machine has a temporary directory under the/tmp (like /tmp/tmp-XXXX) path? If so it should contain the prereq.sh file. If you find such, please send the permission details of that one as a screenshot.

[x4evernode]

Looks like the installer /tmp/tmp.xxxxx directory is being created with root permissions when I'm using a non-root user:

xadmin@server:~$ sudo ls -la /tmp/ total 4 drwxrwxrwt 5 root root 100 Jan 4 07:25 . drwxr-xr-x 18 root root 4096 Dec 23 12:52 .. drwxr-xr-x 2 root root 60 Jan 4 07:25 evernode-beta drwxrwxr-x 3 xadmin xadmin 80 Jan 4 07:19 evernode-setup-helpers drwx------ 4 root root 360 Jan 4 07:25 tmp.EVaqVwajGn xadmin@server:~$ sudo ls -la /tmp/tmp.EVaqVwajGn/ total 2676 drwx------ 4 root root 360 Jan 4 07:25 . drwxrwxrwt 5 root root 100 Jan 4 07:25 .. -rw-rw-r-- 1 sashimbxrpl sashimbxrpl 876 Dec 20 10:36 beta-licence.txt drwxr-xr-x 6 sashimbxrpl sashimbxrpl 120 Dec 20 10:36 contract_template -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 1143 Dec 20 10:36 docker-install.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 2189 Dec 20 10:36 docker-registry-install.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 1062 Dec 20 10:36 docker-registry-uninstall.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 649584 Dec 20 10:36 hpfs -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 72096 Dec 20 10:36 libblake3.so drwxrwxr-x 5 sashimbxrpl sashimbxrpl 120 Dec 20 10:36 mb-xrpl -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 10432 Dec 20 10:36 prereq.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 1227640 Dec 20 10:36 sagent -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 708144 Dec 20 10:36 sashi -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 18501 Dec 20 10:36 sashimono-install.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 8028 Dec 20 10:36 sashimono-uninstall.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 3119 Dec 20 10:36 user-cgcreate.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 11173 Dec 20 10:36 user-install.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 3790 Dec 20 10:36 user-uninstall.sh

and when using the root user to run the installer:

Starting installation... Installing other prerequisites... There was an error during installation. Please provide the file /tmp/evernode-beta/installer-1704353709.log to Evernode team. Thank you. root@server:~# ll /tmp/ total 4 drwxrwxrwt 5 root root 100 Jan 4 07:35 ./ drwxr-xr-x 18 root root 4096 Dec 23 12:52 ../ drwxr-xr-x 2 root root 60 Jan 4 07:35 evernode-beta/ drwxr-xr-x 3 root root 80 Jan 4 07:34 evernode-setup-helpers/ drwx------ 4 root root 360 Jan 4 07:35 tmp.Tr500vmXYQ/ root@server:~# ll /tmp/tmp.Tr500vmXYQ/ total 2676 drwx------ 4 root root 360 Jan 4 07:35 ./ drwxrwxrwt 5 root root 100 Jan 4 07:35 ../ -rw-rw-r-- 1 sashimbxrpl sashimbxrpl 876 Dec 20 10:36 beta-licence.txt drwxr-xr-x 6 sashimbxrpl sashimbxrpl 120 Dec 20 10:36 contract_template/ -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 1143 Dec 20 10:36 docker-install.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 2189 Dec 20 10:36 docker-registry-install.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 1062 Dec 20 10:36 docker-registry-uninstall.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 649584 Dec 20 10:36 hpfs -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 72096 Dec 20 10:36 libblake3.so drwxrwxr-x 5 sashimbxrpl sashimbxrpl 120 Dec 20 10:36 mb-xrpl/ -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 10432 Dec 20 10:36 prereq.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 1227640 Dec 20 10:36 sagent -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 708144 Dec 20 10:36 sashi -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 18501 Dec 20 10:36 sashimono-install.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 8028 Dec 20 10:36 sashimono-uninstall.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 3119 Dec 20 10:36 user-cgcreate.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 11173 Dec 20 10:36 user-install.sh -rwxrwxr-x 1 sashimbxrpl sashimbxrpl 3790 Dec 20 10:36 user-uninstall.sh*

[BimsaraFernando]

Hi @x4evernode , Thank you for your contribution. This issue was raised prior to the live release and has not had recent activity. We are closing it now. If this problem persists or if you have further questions, please open a new issue.