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ExLibrisGroup / alma-print-daemon

Application which listens for and prints letters from the Ex Libris Alma print queues.
BSD 3-Clause "New" or "Revised" License
11 stars 2 forks source link

Timeout error #31

Closed jdonaghe closed 3 years ago

jdonaghe commented 3 years ago

We are seeing a recurring error in the logs since the 13th of May. Here's an extract:

Error on 2021-05-31T05:02:09.944Z': An error occurred communicating with Alma: {"errno":"ETIMEDOUT","code":"ETIMEDOUT","syscall":"connect","address":"117.20.42.137","port":443} Error on 2021-05-31T05:03:01.762Z': An error occurred communicating with Alma: {"errno":"ETIMEDOUT","code":"ETIMEDOUT","syscall":"connect","address":"117.20.42.137","port":443} Error on 2021-05-31T05:03:37.820Z': An error occurred communicating with Alma: {"errno":"ETIMEDOUT","code":"ETIMEDOUT","syscall":"connect","address":"117.20.42.137","port":443}

We are running v1.3 and have the interval set to 0.25.

mgobat commented 3 years ago

@jdonaghe, does the Alma Print Daemon eventually start working again, or do you have to stop the Alma Print Daemon and restart it to get rid of the timeout error? Thanks.

jdonaghe commented 3 years ago

It eventually starts to work again. Thanks

mgobat commented 3 years ago

@jdonaghe, then I think its working as expected. If it ever doesn't start working again after the timeout error, then we probably have an issue. Thanks!