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ExLibrisGroup / alma-print-daemon

Application which listens for and prints letters from the Ex Libris Alma print queues.
BSD 3-Clause "New" or "Revised" License
11 stars 2 forks source link

Alma Print daemon simple log file #9

Open evilsizorm opened 4 years ago

evilsizorm commented 4 years ago

It would be a very nice enhancement if a log file could be created. This would help us track down an Alma Printouts Queue that is marked as printed, but we are uncertain if it reached our printer or not.

Perhaps 7 rolling simple text files that note the date, time, Alma Printouts Queue Source and Printout column values. On the eighth day it would clear file 1 and start logging to it again.

Thanks, Mark

Sozialarchiv commented 2 years ago

A debug log would be really great.

We have often problems, where it is hard to say where they were caused (daemon, server, local printer, ...).

mgobat commented 1 year ago

@evilsizorm, please give the latest beta a try, if you like: https://github.com/ExLibrisGroup/alma-print-daemon/releases/tag/v2.2.0-beta-02

Stegewans commented 6 months ago

Hi mgobat, we recently implemented Alma Print Daemon 2.2.0 and have taken a look at the new loggings. Would it be possible to add the Alma Request-IDs to the loggings? I'm asking because we experience delayed processing of requests to the printers and are looking for the cause.

mgobat commented 6 months ago

Hi @Stegewans. Unfortunately, the request id isn't available in the API response to retrieve the printouts for printing. This will require an update to the API itself first.

Stegewans commented 6 months ago

Hi mgobat, thanks for the info; what will it take to update the API for this? Can I do anything? Regard, Lammert

mgobat commented 6 months ago

Hi @Stegewans. API updates have to go through the standard Alma enhancement process. Could you provide more details about the issue you are having with delayed processing of requests? Do you have an iQuest case open with Support? Thanks.