NotificationDrlNewMessage -> don't show transcription - delivered by notify_lnchat.json when scrape an incoming message and the user is managing the chats himself, OR when a transferred lead replies back, even if the lead is not handling the conversation himself.
NotificationDrlReplySent -> use transcription - delivered by notify_inchat_finish when transfer an outgoing message
Other notifications that work with Domain Aliasing:
NotificationProspectingSummary: "We have introduced you to...."
NotificationConnectionRequest: "Please accept the connection request from..."
(deprecated) NotificationConnectionAccept: "Thank You for Accepting the ConnectionRequest from..."
Other notificaitons that don't work with Domain Aliasing:
NotificationWelcome: "[IMPORTANT] Next Steps..."
NotificationConfirm: "Confirm Your Email Address"
NotificationSubscriptionCreated: "New Subscription - Please Submit Your Requirement"
Analysis
NotificationDrlNewMessage -> don't show transcription - delivered by
notify_lnchat.json
when scrape an incoming message and the user is managing the chats himself, OR when a transferred lead replies back, even if the lead is not handling the conversation himself.NotificationDrlReplySent -> use transcription - delivered by
notify_inchat_finish
when transfer an outgoing messageOther notifications that work with Domain Aliasing:
NotificationProspectingSummary: "We have introduced you to...."
NotificationConnectionRequest: "Please accept the connection request from..."
(deprecated) NotificationConnectionAccept: "Thank You for Accepting the ConnectionRequest from..."
Other notificaitons that don't work with Domain Aliasing:
NotificationWelcome: "[IMPORTANT] Next Steps..."
NotificationConfirm: "Confirm Your Email Address"
NotificationSubscriptionCreated: "New Subscription - Please Submit Your Requirement"
NotificationSubscriptionCanceled: "Feedback Please"
NotificationProspectingLeadReminder: "Reminder: Follow-Up..."
Additional Work
Be sure that both notifications apply the domain aliasing for our white label feature.