Closed anee786 closed 2 years ago
Hello @anee786
There is not any glith in the "Transfer" button.
That message was cancelled faily, because it was stuck stuck for a long time due this other issue: #232 , and the lead sent us a message before we could resolve that glich and deliver the stuck message.
Here is the technical information:
use euler;
select h.create_time, h.inmessage_end_time, h.direction, h.body
from lnchat h
where h.id_result='E7AD70E1-8B69-455C-B3D0-9B197018A3BE'
order by h.create_time
I am closing this issue now.
The client: lerichemarketing@gmail.com was pressing "Send & transfer" button to transfer the lead but either the message got pending or was cancelled. I pressed "transfer" button for the same lead and it got transferred as you can see in the screenshot below