[$1000] Receiving email notification more often when setting preference as `Daily`

[kavimuru]

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Action Performed:

1. Go to room
2. Set Notify me about new messages to Daily
3. Send a message in the room

Expected Result:

Notification email sent after 24 hours only

Actual Result:

Receiving much more often

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [ ] Android / native
• [ ] Android / Chrome
• [ ] iOS / native
• [ ] iOS / Safari
• [x] MacOS / Chrome / Safari
• [ ] MacOS / Desktop

Version Number: Reproducible in staging?: Needs reproduction Reproducible in production?: Needs reproduction If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Notes/Photos/Videos: Any additional supporting documentation

Expensify/Expensify Issue URL: Issue reported by: @puneetlath Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1680017266261259

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~012a59d9867919cfdc
• Upwork Job ID: 1641357889469644800
• Last Price Increase: 2023-03-30

[MelvinBot]

Triggered auto assignment to @CortneyOfstad (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[MelvinBot]

Bug0 Triage Checklist (Main S/O)

• [x] This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• [x] This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• [x] This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• [x] This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• [x] I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[CortneyOfstad]

I also experience this myself and if I can be frank — it's very annoying 😂 Getting eyes on this!

[MelvinBot]

Job added to Upwork: https://www.upwork.com/jobs/~012a59d9867919cfdc

[MelvinBot]

Current assignee @CortneyOfstad is eligible for the External assigner, not assigning anyone new.

[MelvinBot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @aimane-chnaif (External)

[MelvinBot]

Triggered auto assignment to @francoisl (External), see https://stackoverflow.com/c/expensify/questions/7972 for more details.

[alexxxwork]

Isn't it a backend problem? The setting comes correctly to the API

[puneetlath]

Yes, this is a back-end issue and will need to be Internal.

[MelvinBot]

Current assignee @aimane-chnaif is eligible for the Internal assigner, not assigning anyone new.

[MelvinBot]

@francoisl, @CortneyOfstad, @aimane-chnaif Eep! 4 days overdue now. Issues have feelings too...

[puneetlath]

I believe @jasperhuangg might've said they were already working on a fix for this.

[francoisl]

Yeah @jasperhuangg let me know if you have some context, looks like we're always entering this block, now since this change.

Here are logs examples for the report from the screenshot in the OP, 8264054345802435.

[francoisl]

Oh wait nevermind, I think Jasper's PR I linked to actually resolves this issue? I can't reproduce the issue locally anyway. The fix is not deployed to production yet.

[francoisl]

The fix is deployed to production, and internal logs confirm there were no new notifications incorrectly sent. Closing.