Expensify / App

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[HOLD App#35519] Android - Bank account - App crashes after filling out personal info offline killing app&go online #35974

Closed kbecciv closed 6 months ago

kbecciv commented 7 months ago

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Version Number: 1.4.37.0 Reproducible in staging?: y Reproducible in production?: cannot verify in production If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: Applause - Internal Team Slack conversation:

Action Performed:

  1. Open the app and log in
  2. Create a workspace if there is no one
  3. Navigate to the workspace settings > Bank account
  4. Tap Continue online with Plaid
  5. Select the bank, e.g. Regions
  6. Continue with the Plaid flow
  7. Select the savings 1111 account in the drop-down and continue
  8. Enter the company information and tap "Continue"
  9. On the "Personal information" disable the internet connection
  10. Fill out the personal information form
  11. Kill the app and open it again
  12. Return online and tap "Save and continue"

Expected Result:

User is able to proceed to the next screen

Actual Result:

The app crashes

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

Screenshots/Videos

Add any screenshot/video evidence

https://github.com/Expensify/App/assets/93399543/dd74acbe-5538-4a87-b841-ccad5022a786

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github-actions[bot] commented 7 months ago

:wave: Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.
melvin-bot[bot] commented 7 months ago

Triggered auto assignment to @marcaaron (Engineering), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

kbecciv commented 7 months ago

We think that this bug might be related #wave6-collect-submitters CC @greg-schroeder

marcaaron commented 7 months ago

This feels like a non-blocker to me and is likely happening on production already.

melvin-bot[bot] commented 7 months ago

Triggered auto assignment to @trjExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

trjExpensify commented 7 months ago

@greg-schroeder we're refactoring the VBBA flow in wave6 aren't we? So I think I agree this issue goes there. It would be good for the peeps working on it to make sure this crash gets cleaned up.

trjExpensify commented 7 months ago

CC: @gedu do you agree on putting this on hold for the VBA refactor?

melvin-bot[bot] commented 7 months ago

@trjExpensify Eep! 4 days overdue now. Issues have feelings too...

trjExpensify commented 7 months ago

Reached out to @gedu for his input.

gedu commented 7 months ago

Hey, this bug maybe is not valid anymore, given that the flow changed. I give a try with the new flow and you can't move forward without internet, if you reach the confirmation page, then go offline, kill the app and open it again, all keeps working. I would double check if still happens or close this issue @trjExpensify

mkhutornyi commented 7 months ago

This is dupe of https://github.com/Expensify/App/issues/35519 Crash happens only on release build, which came from enabling proguard

gedu commented 7 months ago

This is how the new UI looks, so this and the #35519 has the old UI, I checked the new UI using dev build and was working ok.

Screenshot 2024-02-15 at 17 27 30
mkhutornyi commented 7 months ago

@gedu please test production build, not dev build

trjExpensify commented 6 months ago

This is a dupe of #35519, so let's consolidate there.