[$250] Web - Unable to open public room when user is signed out

[lanitochka17]

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Version Number: 1.4.65-0 Reproducible in staging?: Y Reproducible in production?: N If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4506639&group_by=cases:section_id&group_order=asc&group_id=229066 Issue reported by: Applause - Internal Team

Action Performed:

1. Log out of New Expensify
2. Navigate to this link as anon user- https://staging.new.expensify.com/r/2652281908731856

Expected Result:

Public room page should open

Actual Result:

Unable to open public room when user is signed out. User can see infinite new expensify logo screen

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [ ] Android: Native
• [ ] Android: mWeb Chrome
• [ ] iOS: Native
• [ ] iOS: mWeb Safari
• [x] MacOS: Chrome / Safari
• [ ] MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

https://github.com/Expensify/App/assets/78819774/fbc73da1-d3aa-4610-9885-c7310cd017b6

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01af683507cc110cb3
• Upwork Job ID: 1783171334978912256
• Last Price Increase: 2024-04-24

[melvin-bot[bot]]

Triggered auto assignment to @stitesExpensify (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[github-actions[bot]]

:wave: Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[lanitochka17]

@stitesExpensify I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

[melvin-bot[bot]]

Job added to Upwork: https://www.upwork.com/jobs/~01af683507cc110cb3

[melvin-bot[bot]]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @rayane-djouah (External)

[mountiny]

I cannot reproduce, it seems like it might be some backend issue rather than app issue https://github.com/Expensify/App/assets/36083550/6fda6472-6666-4367-a6ce-0b762367e0ea

[sword1202]

It's not issue only from Mac Chrome/Safari. It happened on Android Phone (Chrome) and iPhone (Safari).

[ZhenjaHorbach]

Actually Looks like BE issue Because when we made openReport request Then we need to wait one minute to get response

[proverbed]

Yes, seems like you just need to wait very long.

[mountiny]

Yep it seems like this is a backend issue where the OpenReport command takes a long time

[melvin-bot[bot]]

Current assignee @rayane-djouah is eligible for the Internal assigner, not assigning anyone new.

[mountiny]

It seems like its related to this discussion

[melvin-bot[bot]]

@stitesExpensify Eep! 4 days overdue now. Issues have feelings too...

[stitesExpensify]

Like Vit said it seems like this is due to general slowness with queries. Going to make this a weekly while that is worked on

[stitesExpensify]

I'm about to be OOO for a while so I'm going to unassign. If this is still not resolved we can add the bug label which will assign the proper people!

[melvin-bot[bot]]

This issue has not been updated in over 15 days. eroding to Monthly issue.

P.S. Is everyone reading this sure this is really a near-term priority? Be brave: if you disagree, go ahead and close it out. If someone disagrees, they'll reopen it, and if they don't: one less thing to do!

[melvin-bot[bot]]

Triggered auto assignment to @JmillsExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[mallenexpensify]

Added Bug to assign a BZ since no one was assigned here. Post in #fast-apis last week about this here.

[JmillsExpensify]

Not sure if we I went ahead and added this to vip-vsb since this issue was created in that initiative. We can re-file when/if fast-apis has a GH project.

[melvin-bot[bot]]

@JmillsExpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

[JmillsExpensify]

Public rooms aren't a priority. Closing.

[mallenexpensify]

fwiw, I was able to open the link in the OP without being signed in, on production and staging, Chrome

[mallenexpensify]

fwiw, I was able to open the link in the OP without being signed in, on production and staging, Chrome