Workspace - QuickBooks bill payment account option is missing

[lanitochka17]

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Version Number: 1.4.79-7 Reproducible in staging?: Y Reproducible in production?: Y If this was caught during regression testing, add the test name, ID and link from TestRail: N/A Email or phone of affected tester (no customers): applausetester+shuss@applause.expensifail.com Issue reported by: Applause - Internal Team

Issue found when executing PR https://github.com/Expensify/App/pull/42561

Action Performed:

1. Connect Workspace to QBO but not sync
2. Go to Workspace > Accounting
3. Click on Advanced > QuickBooks bill payment account
4. Verify that if there is no account to select then a message "No accounts found" is displayed

Expected Result:

QuickBooks bill payment account option should be displayed

Actual Result:

QuickBooks bill payment account option is missing

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [x] Android: Native
• [x] Android: mWeb Chrome
• [ ] iOS: Native
• [ ] iOS: mWeb Safari
• [x] MacOS: Chrome / Safari
• [x] MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

https://github.com/Expensify/App/assets/78819774/8d0c38b9-048a-4c96-9f43-7445fada4a74

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[melvin-bot[bot]]

Triggered auto assignment to @alexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[lanitochka17]

@alexpensify FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

[lanitochka17]

We think that this bug might be related to #wave-collect - Release 1

[kavimuru]

@hayata-suenaga tagging you per this comment

[hayata-suenaga]

This section, right?

[hayata-suenaga]

I think these two rows (bill payment account and invoice collection account) only appear when you toggle on the "Sync reimbursed reports"

https://github.com/Expensify/App/assets/98560306/e8a5219f-7551-4f5c-9c9d-ce3fba439674

In your testing, the sync option is off.

[hayata-suenaga]

Asked for retest in the #qa Slack channel

[alexpensify]

@hayata-suenaga - can you please Slack link to follow along? Thanks!

[hayata-suenaga]

sorry 🙇 here is the link 😄

[kavimuru]

@hayata-suenaga if data not sync after connected to QBO then not able to turned it on if data synced then after turning that on these section displayed

https://github.com/Expensify/App/assets/43996225/dfe2e3be-edac-49c8-9ce7-0fb1b5d7baf9

[hayata-suenaga]

ah this is the same issue we're dealing with here -> https://github.com/Expensify/App/issues/43130

[hayata-suenaga]

Discussing about this type of issues in Slack

[alexpensify]

There was a recent update, so I've bumped the 🧵 to confirm what we should do here.

[aldo-expensify]

The Web-E part of this has not been deployed yet: https://github.com/Expensify/Web-Expensify/pull/42292, I think we can wait for that

[alexpensify]

@aldo-expensify this went into production yesterday. What's the plan for this GH? Thanks for the update!

[aldo-expensify]

we have to just test if the mentioned issue is reproducible, if it is not, we close

[aldo-expensify]

Tested fine in production:

[alexpensify]

Woo, thanks @aldo-expensify!