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Clicking on a SmartScanned expense from the past date throws a Hmm error and unable smartscan from that date #47467

Closed m-natarajan closed 1 week ago

m-natarajan commented 3 weeks ago

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Version Number: Reproducible in staging?: Reproducible in production?: If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @jliexpensify Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1722937874213389

Action Performed:

  1. SmartScan a receipt
  2. Click on it after few days
  3. Throws error
  4. SmartScan the same receipt (or equivalent one - i.e. same amount, same date)

    Expected Result:

    Able to smart scan

    Actual Result:

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

Screenshots/Videos

https://github.com/user-attachments/assets/485c6a83-a929-46ca-ac4e-bf230fe2cac9

https://github.com/user-attachments/assets/b4292d3f-29eb-4744-8d30-9b5472b12474

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melvin-bot[bot] commented 3 weeks ago

Triggered auto assignment to @lschurr (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

MelvinBot commented 3 weeks ago

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

lschurr commented 3 weeks ago

I don't have an Android to test with - asking here: https://expensify.slack.com/archives/C01SKUP7QR0/p1723823768663629

lschurr commented 3 weeks ago

Bumped the Slack thread

lschurr commented 3 weeks ago

Just adding you here since you're helping me test @strepanier03

strepanier03 commented 3 weeks ago

Checked today and I can still open the SS details so I'll check again tomorrow.

strepanier03 commented 2 weeks ago

SS details are still visible on the expense. Will check again tomorrow.

lschurr commented 2 weeks ago

@strepanier03 are you still able to see the deets on the receipt? If so, I think we can close this one.

melvin-bot[bot] commented 1 week ago

@strepanier03 @lschurr this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

strepanier03 commented 1 week ago

checking now!

strepanier03 commented 1 week ago

Yup, I can still see the details. This one is good to close @lschurr!