Closed m-natarajan closed 1 week ago
Current assignee @puneetlath is eligible for the AutoAssignerNewDotQuality assigner, not assigning anyone new.
Current assignee @puneetlath is eligible for the Bug assigner, not assigning anyone new.
This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989
I think we agreed that fixing issues with Chronos is out of scope for the NewDot Quality project: https://expensify.slack.com/archives/C05LX9D6E07/p1723207265131579
Triggered auto assignment to @srikarparsi (AutoAssignerNewDotQuality
)
Triggered auto assignment to @sakluger (Bug
), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.
I can see we agreed to fix this one however - here: https://expensify.slack.com/archives/C05LX9D6E07/p1724072534751829?thread_ts=1723133790.546149&cid=C05LX9D6E07
I don't think it's necessarily related to Chronos, just to chats that take a long time to deliver an API response
Maybe related to https://github.com/Expensify/App/issues/43656 because we decide to display the first message.
Triggered auto assignment to @Christinadobrzyn (Bug
), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.
I'm adding another BZ team members since I'll be OOO through 8/30.
Trying these reproduction steps in the Slack chat:
(accountA c.dobrzyn+17@gmail.com & accountB c.dobrzyn+45@expensifail.com)
This seems to happen with Chats and Rooms when offline. Here's a video of both. Updated the OP with these testing steps. I think this is the issue? @srikarparsi do you agree?
https://github.com/user-attachments/assets/100ee6e8-55d6-4614-85c5-a198b6983a1c
Hey @Christinadobrzyn! I’m not sure if I missed it but was there an unavailable workspace subtitle in the video? I’ll also try looking more into what could be causing this tomorrow
Hi @srikarparsi, no- I didn't see the unavailable workspace
, but the skeleton showed when first testing. I just tested again and the skeleton doesn't show and I don't see the unavailable workspace
either.
This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989
Got it, didn't get time to try to reproduce this today but will try to make time for this tomorrow
I'm still not able to get that error. I wonder if we should just ask QA to retest this again or close until it's more clear how to reproduce it?
@Christinadobrzyn I don't think QA was ever able to reproduce this one.
@quinthar we're having a hard time reproducing the issue. Are you still seeing this issue in your account?
@sakluger @srikarparsi @Christinadobrzyn this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!
Can we amend the reproduction steps to:
@sakluger, @srikarparsi, @Christinadobrzyn Eep! 4 days overdue now. Issues have feelings too...
heads up - I'm going to be ooo 9/4-9/11.
I tried these steps in browserstack Android and I can't reproduce the error. @muttmuure where are you getting the error in those steps? In the new room or in Chronos?
We weren't able to reproduce this in the thread and I wasn't able to reproduce this locally either. I'm going to keep an eye on the thread to see if it gets reproduced but going to close this out for now.
https://github.com/user-attachments/assets/46123b86-b592-469e-934d-c126b59a08b5
If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!
Version Number: Reproducible in staging?: Needs Reproduction Reproducible in production?: Needs Reproduction If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @quinthar Slack conversation: https://expensify.slack.com/archives/C05LX9D6E07/p1723133790546149
Action Performed:
Expected Result:
Workspace name and loading skeleton for the content while it loads
Actual Result:
No loading skeleton and
unavailable workspace
displayed until response received form Chronos commentWorkaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
Screenshots/Videos
Add any screenshot/video evidence
https://github.com/user-attachments/assets/c53d236a-ecdd-474b-a934-8d301a265de9
View all open jobs on GitHub