Unread items in LHN and recipient name not displayed

m-natarajan commented 2 months ago

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Version Number: Reproducible in staging?: Needs reproduction Reproducible in production?: Needs reproduction If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @twisterdotcom Slack conversation: https://expensify.slack.com/archives/C05LX9D6E07/p1725028457379559

Action Performed:

Create a new account via NewDot and set the display name. Sign out.
Sign into NewDot as an account manager.
Sign into OldDot with an account on the managed domain. Create a new workspace.
Invite the account from [1] to the workspace as an admin. This should trigger the automated message.

Expected Result:

The account manager should see the complete LHN item for the automated message we send on their behalf to the new invitee.

Actual Result:

The account manager sees the incomplete LHN item for the automated message we send on their behalf to the new invitee.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

[ ] Android: Native
[ ] Android: mWeb Chrome
[ ] iOS: Native
[ ] iOS: mWeb Safari
[x] MacOS: Chrome / Safari
[ ] MacOS: Desktop

Screenshots/Videos

image (5)

Onyx data for messages not clicked:

{
    "lastReadTime": "2024-08-30 14:08:35.518",
    "chatType": "",
    "lastActorAccountID": 5356024,
    "lastMessageText": "Hey there! Dropping by to say hello as I see that you're a new Expensify admin …",
    "lastVisibleActionCreated": "2024-08-30 14:08:35.632",
    "ownerAccountID": 0,
    "participants": {
        "5356024": {
            "hidden": false,
            "notificationPreference": "always"
        },
        "18246674": {
            "hidden": false,
            "notificationPreference": "always"
        }
    },
    "policyID": "_FAKE_",
    "reportID": "1067844102881951",
    "reportName": "Chat Report",
    "stateNum": 0,
    "statusNum": 0,
    "type": "chat"
}

Onyx Data for messages clicked:

    "lastReadTime": "2024-08-30 14:33:29.880",
    "chatType": "",
    "lastActorAccountID": "5356024",
    "lastMessageText": "Hey there! Dropping by to say hello as I see that you're a new Expensify admin …",
    "lastVisibleActionCreated": "2024-08-30 14:08:24.341",
    "ownerAccountID": 0,
    "participants": {
        "5356024": {
            "hidden": false,
            "notificationPreference": "always"
        },
        "9074303": {
            "hidden": false,
            "notificationPreference": "always"
        }
    },
    "policyID": "_FAKE_",
    "reportID": "5568459257246026",
    "reportName": "Chat Report",
    "stateNum": 0,
    "statusNum": 0,
    "type": "chat",
    "currency": "USD",
    "description": "",
    "errorFields": {},
    "hasOutstandingChildRequest": false,
    "hasOutstandingChildTask": false,
    "isCancelledIOU": false,
    "isOwnPolicyExpenseChat": false,
    "isPinned": false,
    "isWaitingOnBankAccount": false,
    "lastActionType": "ADDCOMMENT",
    "lastMessageHtml": "Hey there! Dropping by to say hello as I see that you're a new Expensify admin at your company 👋 Click this <a href=\"https://calendar.app.google/D65fYfraepNdE4GeA\">link</a> to book a call with me so that I can help you get up to speed with Expensify. I'll walk you through everything you need to know, address any concerns you have, and ensure you are getting the most out of Expensify. I'm also available via chat to answer any questions you have.",
    "lastReadSequenceNumber": 0,
    "lastVisibleActionLastModified": "2024-08-30 14:08:24.341",
    "managerID": 0,
    "nonReimbursableTotal": 0,
    "notificationPreference": "always",
    "oldPolicyName": "",
    "permissions": [
        "read",
        "write"
    ],
    "private_isArchived": "",
    "total": 0,
    "unheldTotal": 0,
    "welcomeMessage": "",
    "writeCapability": "all"
}

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Issue Owner

Current Issue Owner: @jasperhuangg

melvin-bot[bot] commented 2 months ago

Current assignee @twisterdotcom is eligible for the Bug assigner, not assigning anyone new.

melvin-bot[bot] commented 2 months ago

Triggered auto assignment to @jasperhuangg (AutoAssignerNewDotQuality)